Senior Interaction Designer

Overview
Within Microsoft's Business Applications Platform (BAP), we are building our first "AI first" moonshot enterprise product in a fast moving and agile way. As a v0 product, we are constantly pushing the boundaries of what a business application can be. The goal is to deliver a tightly scoped product that immediately delivers impact to users and customers and gets them looking for more. The Design team is integrated with product and engineering to make data-informed decisions.
As a Senior Interaction Designer, you will be responsible for designing and delivering meaningful and trustworthy, AI-powered experiences to our business users. Our key goal is to address our business users' jobs-to-be-done and pain points, and this role will propel you to think outside the box to incorporate Large Language Models (LLMs) and predictive models to designing experiences users may not be accustomed to in an enterprise setting.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities

• You will generate and lead ideation of solutions for complex User Expereince (UX) (e.g., involving many constraints, needing workarounds, requiring holistic view of interconnected systems) to improve product design. You utilize a variety of perspectives when ideating (e.g., business, experience, technology) and synthesize complex ideation solutions to a concise set of user needs.
• You will create wireframes, prototypes, journey maps, user jobs and scenarios, task flows, and personas in support of interaction designs for hardware and/or software-based experiences. Conceptualizes and delivers artifacts at various levels of fidelity.
• You are an individual contributor who can provide guidance to the Design team along with the broader product and engineering teams. You will help ensure understanding of the original design and vision, and links to established problem and/or goal.
• You are comfortable with ambiguity and dealing with complex situations by creating clarity for the design team and cross-functional partners. Being open to pushing new ideas and sometimes making pivots, dropping them, and moving on as a team in light of new learnings, feedback, and requirements.
• You focus on progress and quality but not perfection - because of the fast-paced timelines, our goal is to get user and team feedback quickly and frequently so that we can learn quickly and apply learnings in real product environments.

Qualifications
Required/Minimum Qualifications:

• Bachelor's Degree in Industrial Design, Product Design, Human Computer Interaction, or related field AND 5+ years experience working in product or service design
  • OR Master's Degree in Industrial Design, Product Design, Human Computer Interaction, or related field AND 4+ years experience working in product or service design
  • OR equivalent experience (e.g., experience using design thinking to solve problems).

Other Requirements:

• Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

• Interaction design experience with visual attention to detail
• Demonstratable knowledge of user-centered design methods and usability principles
• Track record of creating or improving product user experience ideally with success metrics
• Ability to think creatively and critically about design problems, especially ambiguous ones
• Ability to present your work to peers across disciplines
• Experience with an iterative design process
• Systems thinker (E2E focus)
• Experienced with current design tools (Figma)
• Understanding of design languages (e.g., Fluent)
• Experience working on gen AI enterprise and/or products and features
• Experience with design consulting

Product Design IC4 - The typical base pay range for this role across the U.S. is USD $112,000 - $218,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $145,800 - $238,600 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
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