Senior Installation Technician - Audiovisual

The Senior AV Installation Technician contributes to the growth and overall success of Pearl Technology by effectively performing physical installation of audiovisual and other product offerings in accordance with organizational standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES 

• Efficiently pulls multiple wire types to correct location, according to design/drawings, without damaging cables, exceeding conduit fill or bend radius, while conforming to naming standards.
• Safely rig devices in space, adhering to published safety factors and recommended rigging structures.
• Accurately terminates cables with correct connector, selects and properly uses the correct connector and tools for each type.
• Builds racks; loads gear/bring cable into a rack, dresses cabling neatly, adheres to signal separation, and pays mind to ergonomics and heat dissipation.
• Designs, tunes, and tests MATV systems from head end to output using meters and test tools.
• Sends video for presentation, including an understanding of signal types, resolutions, different transport methods, and troubleshooting techniques required.
• Installs displays and calibrates video image/settings.
• Installs projectors and screens in space/on a surface, paying attention to plub, level, and square.
• Records audio/video signals at different resolutions/levels, applying understanding of the software/hardware associated.
• Verifies performance by testing all aspects of an AV system to ensure the final deliverable meets project and industry standards. This includes final configuration and adjustments.
• Communicates with all networked devices in a system in multiple topologies.
• Troubleshoots by identifying and solving issues causing systems to perform under their intended design.
• Uses control equipment to remotely use external devices- includes understanding of software, hardware, and protocols.
• Meets with stakeholders, identify their needs, and communicate effectively.

SUPERVISORY RESPONSIBILITIES

• Experience with running lead on larger audiovisual projects.

QUALIFICATIONS

Experience, Knowledge, and Skills: 

• Comprehension of installation and configuration of Crestron, AMX, or similar systems.
• Capability with audio digital signal processing equipment such as QSYS, Audio Architect, Biamp, or similar systems.
• Proficient with networking, diagnosing and troubleshooting of audiovisual systems.
• Advanced cable termination skills.
• Adept with system performance verification process.
• Intermediate skills/experience with wire-pulling, terminating cables, and rigging.
• Advanced IT knowledge (e.g., IP address recognition, networking, network troubleshooting, ability to follow direction to adjust software).
• Ability to effectively multi-task, frequently switching between job projects, tasks, and/or redirect without notice.  
• Ability to learn quickly, with the desire and initiative to attain knowledge beneficial to improving performance and/or gaining industry knowledge.
• Solution-focused with ability to apply reasonable logic to troubleshoot and resolve issues or make recommendations to appropriate personnel regarding system performance.
• Ability to manage time effectively, sustain productivity with little or no supervision, and successfully complete and/or pass manufacturer training when required.
• Advanced knowledge of how sound systems work, advanced audio equalization, cable labeling, rack building, cable pulling, and jobsite safety.
• Advanced knowledge of audio DSP architecture and Dante or network-based audio/video over IP systems.
• Experience with HDBaseT, IP decoding/encoding, and other video signal transport methods.
• Experience with quality assurance and quality control of installed systems.

Education and Certification:

• High school diploma or equivalent. 
• 2+ years’ experience as AV systems installer.
• CTS and CTS-I certifications are preferred or achievable in first 12 months.
• AQAV CQT certification is preferred or achievable in first 18 months.