Address
Form of workSummary:
The City of Lawrence, KS, is seeking to fill the position of Senior Helpdesk Technician. Primary duties include advanced experience in investigating and troubleshooting hardware and software, creating computer images for all city computers. Maintain and support hardware, software, devices, and network operating systems, including purchasing, tracking, and installing. Mentor and oversee junior staff and interns. This position is required to be on-site and will be required to participate in an on-call rotation.
Qualifications:
Extensive technical knowledge and experience in imaging, installation, configuration, and support of computer hardware, peripherals, software, operating systems, office suites, email, and other business applications. Outstanding written and verbal communication skills. A bachelor's degree in computer science, information systems or a related field, A+ or Network+ certification from the Computer Technology Industry Assoc. (CompTIA.org) and minimum of four (4) years of relevant experience.
Cover letter with your resume is preferred. The successful candidate must pass a background check, post-offer City physical, and drug screening.
Benefits:
Health/Dental/Vision/Life Insurance: Various dependent coverage levels available; FREE Well Care Clinic through LMH; other wellness benefits/perks
Paid Time Off: 12 Vacation days, 12 Sick days accrued per year; 2 days Personal Leave, 10 Paid Holidays
Retirement: Kansas Public Employees Retirement System (KPERS)
Position open until filled; initial review begins February 5th, 2024
Other details
Apply Now
The City of Lawrence, KS, is seeking to fill the position of Senior Helpdesk Technician. Primary duties include advanced experience in investigating and troubleshooting hardware and software, creating computer images for all city computers. Maintain and support hardware, software, devices, and network operating systems, including purchasing, tracking, and installing. Mentor and oversee junior staff and interns. This position is required to be on-site and will be required to participate in an on-call rotation.
Qualifications:
Extensive technical knowledge and experience in imaging, installation, configuration, and support of computer hardware, peripherals, software, operating systems, office suites, email, and other business applications. Outstanding written and verbal communication skills. A bachelor's degree in computer science, information systems or a related field, A+ or Network+ certification from the Computer Technology Industry Assoc. (CompTIA.org) and minimum of four (4) years of relevant experience.
Cover letter with your resume is preferred. The successful candidate must pass a background check, post-offer City physical, and drug screening.
Benefits:
Health/Dental/Vision/Life Insurance: Various dependent coverage levels available; FREE Well Care Clinic through LMH; other wellness benefits/perks
Paid Time Off: 12 Vacation days, 12 Sick days accrued per year; 2 days Personal Leave, 10 Paid Holidays
Retirement: Kansas Public Employees Retirement System (KPERS)
Position open until filled; initial review begins February 5th, 2024
Other details
- Pay Type Salary
- Min Hiring Rate $66,830.40
- Max Hiring Rate $81,244.80
Apply Now
