Senior Field Service Engineer & Area Supervisor

Location: CA – San Pablo
Responsibilities:

Field Service Engineer role for the company’s Northern California region. Drive to customer sites on a daily basis, with occasional overnight stays. Perform preventive maintenance, remedial maintenance, and troubleshooting on emergency power products. Recommend proactive solutions to ensure optimal system performance and develop T&M recommendations. Assist in business/client expansion working with the Northern California Sales Team. Assist & contribute to maintenance and creation of Area scheduling. Maintain and encourage Area Safety practices among all UPS Service Technicians in your region. Assist in Training of Area UPS Technicians. Interface and maintain positive client relationships. Troubleshoot and respond to emergency calls for all equipment types. Must respond to the company’s customers in the Northern California region within 2 – 4 hours (by car).
Qualifications:

This position requires a Bachelor's degree (or foreign equivalent) in electrical engineering, or in a closely related field, plus 2 years of work experience in Senior Field Service Engineer or in a closely related occupation.
Special Requirements:

REQUIRED EXPERTISE/KNOWLEDGE OF:

1. Electronic/electrical component theory.

2. Ability to read, analyze, and interpret Electrical Single Lines, general business procedures, professional documents, technical procedures, engineering blueprints, and governmental regulations.

3. Uninterruptible Power Supply maintenance, installation & repair experience on major brands such as Powerware, APC, MGE, Toshiba, Mitsubishi, Liebert, Chloride & Reillo UPS.

4. Factory OEM Training certifications in all or a combination of the above.

5. UPS Communication Protocol, Chloride, Liebert, MGE & Powerware/Eaton.

6. Combined Generator & Fire Alarm Systems.

7. UPS, PDU, battery plant systems.

8.Factory certification on at least one of the following UPS system manufacturers: Toshiba, Mitsubishi, Power Wave, APC, MGE, Liebert.

9. Field service ERP system software

10. Battery testing equipment, including Fluke, Midtronics. MUST POSSESSEXPERTISE/ KNOWLEDGE SUFFICIENT TO ADEQUATELY PERFORM THEDUTIES OF THE JOB BEING OFFERED.EXPERTISE/ KNOWLEDGE MAY BEGAINED THROUGH EMPLOYMENTEXPERIENCE OR EDUCATION. SUCHEXPERTISE/ KNOWLEDGE CANNOT BE"QUANTIFIED" BY "TIME." Travel within service territory on a daily basis. Company vehicle and reimbursement for fuel/ tolls provided.
Odyssey Power Corporation is an equal opportunity employer.
Salary:

$93,267 - $99,500/year
How to apply:

Joshua Linehan, COO/CFO, careers@odysseypower.com
Reference: EB-24