Senior Director - Army & Air Force - Client Account Manager

Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People®, enabling citizens around the globe to successfully engage with their governments at all levels. Maximus is the leading provider of integrated citizen engagement center services to government agencies; and is a market leader in innovative business process management (BPM) services and technology solutions. With more than 35,000 employees worldwide, Maximus is a proud partner to government agencies in the United States and throughout the world.

Maximus is looking for a Client Account Manager to support the DOD practice. This position will work within the Maximus Federal Defense team business ideas and concepts to meet their targeted customers' business needs.

As a leader within the Maximus Federal DoD team, this position reports to the Vice President, DoD practice. It is paramount this individual has a deep understanding of Department of Defense (DoD) Technology (IT) programs, market trends, acquisition strategies, and transformation initiatives.

Responsibilities include, but are not limited to:

• Oversee operations and growth initiatives and drive revenue within the Army and Air Force markets that lead innovation for our clients.
• Be responsible for building and maintaining client relationships.
• Overseeing delivery, people management, and executing client growth strategies.
• Initiate new business ideas and concepts to meet their targeted customers' business needs.

Required Skills/Qualifications:

• Bachelor's Degree from an accredited college or university in a field of Business or Political Science
• Experience managing a portfolio of IT services contracts across multiple Defense organizations
• Ability to operate as a "triple threat" through successful management of client organizations, people management, and growth initiatives
• Minimum 10 years of management consulting experience
• Minimum 5 years of broad-based, sales and business development experience
• Minimum 5 years people management experience
• Ability to mature service offerings to include strategic planning, communications, knowledge management and process improvement
• In-depth understanding of the Federal Government contracting, contract financial management and reporting, and Department of Defense operational missions (specifically Army and Air Force)
• Demonstrated experience in leading digital modernization strategies through technology integration (AI/ML, Analytics, Cybersecurity...) while creating differentiated brand recognition
• Proven knowledge of U.S. Government acquisition lifecycle
• Experience interfacing with multi-divisional, inter-agency teams, and "C" level executives (CEO, CIO, CFO, Department Directors, etc.)
• Proven competency in managing DoD services operational contracts while driving continued "best value" solutions
• Ability to identify new markets and new business opportunities
• Ability to function well in a fast-paced environment and apply critical thinking to address client challenges
• Excellent written and verbal communication skills
• Unquestioned personal integrity and ethical behaviors
• Ability to travel up to 10% of the time

Desired Skills:

• Secret Clearance a plus
• Ability to partner, collaborate and influence others in a highly matrixed organization on a cross-functional team to achieve goals
• Excellent business strategy instincts - able to function well in a competitive, changing environment
• Effective problem-solving skills, one who anticipates issues and seeks out and analyzes information collaboratively to propose solutions
• Excellent organizational, leadership, and people management skills
• A personal style which encompasses a consultative approach to customer relationship management
• Intellectual curiosity, a strong work ethic and commitment to a superior work product
• Demonstrated ability to collaborate and build win-win partnerships within a firm/corporation, with a focus on understanding how to leverage technology differentiators
• With full accountability for results, this person must be willing to exert themselves over sustained periods of time to accomplish their professional and personal goals while maintaining a strong level of mutual respect for peers, colleagues, and direct reports. They must set the standard for personal integrity, honesty, teamwork, and public accountability to motivate the entire team to the highest levels of commitment and personal effort.
• The successful candidate will possess an established professional reputation for excellence in services rendered, and the highest levels of personal integrity.

#techjobs #clearance

Job Summary

Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS238, M5, Band 9

MAXIMUS Introduction

Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit https://www.maximus.com.

EEO Statement

EEO Statement: Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Posted Max

USD $210,000.00/Yr.

Posted Min

USD $114,600.00/Yr.