Senior Data Strategist

Braze (Nasdaq: BRZE) is a leading, comprehensive customer engagement platform that powers interactions between consumers and brands they love. With Braze, global brands like Burger King, Delivery Hero, HBO Max, Mercari, and Venmo can ingest and process customer data in real time, orchestrate and optimize contextually relevant, cross-channel marketing campaigns, and continuously evolve their customer engagement strategies. And we do it at scale - last fiscal year our customers used Braze to send approximately 1.5 trillion messages to billions of monthly active users.
But we're so much more than our platform. Although we've recently grown to a team of over 1,300 people, Braze still buzzes with energy, collaboration, and transparency. We value curiosity, individuality, and tenacity-as part of the team, you'll be encouraged to take your seat at the table and create your own destiny. Our values are inspired by our employees, which means Braze is a place where you can truly be yourself. We're growing, with a focus on building for the long term under tenured leadership and continuing to evolve for the better.
Need more proof? Braze is proudly certified as a Great Place to Work® in the U.S. and the UK. In 2022, Braze ranked #1 on Fortune's Best Small and Medium Workplace in New York, #5 on Fortune's Best Workplaces for Millennials in the US, and #11 on Fortune's Best Medium Sized Workplace for Women in the UK.
You'll find many of us at headquarters in New York City or around the world in Austin, Berlin, Chicago, London, Paris, San Francisco, Singapore, Tokyo, and Toronto.
WHAT YOU'LL DO
We are looking for a Senior Data Strategist to join Braze's Go-To-Market Operations team. Data is the crux of every process and business decision that is made at Braze. As a Data Strategist, you will own our entire Go-To-Market data strategy, which includes having a thorough understanding of our current data infrastructure to build scalable processes for our rapidly growing global business. You will help ensure that our CRM environment contains accurate, complete, and up-to-date Sales data across several external data sources. You will also work closely with key stakeholders to identify gaps in our current data strategy, and translate these business needs into technical solutions to implement.

• Translate business requirements into data strategy, and execute process changes to deliver impactful outcomes
• Align with other go-to-market teams to gain a thorough understanding of Braze's Ideal Customer Profile (ICP); facilitate strategy to best capture qualities and signals of ICP through various data sources
• Make recommendations on our optimal Sales data tech stack; create and execute project plan to better leverage new and existing data sources
• Leverage vendor tools and technical solutions (such as SQL or Python) to automate data quality controls for Sales data (i.e. Accounts, Leads/Contacts) in CRM environment
• Create and implement scalable processes to proactively identify and action on data quality issues
• Develop KPI metrics to measure the impact of data improvements; deliver key metrics, reports, dashboards, and ad-hoc analyses to provide actionable insights

WHO YOU ARE

• Bachelor's Degree
• Strategic thinker with 3-5 years of experience in a data function, preferably within SaaS and/or Operations
• Passionate about data and driving strategy that will impact our entire go-to-market organization
• Able to translate the technical details of data to non-technical stakeholders
• You enjoy collaborating with others and solving problems
• Excellent communication, organizational and presentation skills
• Detail- and results-oriented
• Experience with Salesforce
• Experience with SQL or Python recommended

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $72,000 and $80,000/year with an expected On Target Earnings (OTE) between $80,000 and $90,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.
WHAT WE OFFER
From comprehensive benefits to remote availability to flexible time off, we've got you covered so you can prioritize work-life harmony.

• Competitive compensation that includes equity
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Comprehensive benefit plans covering medical, dental, vision, life, and disability
• Family services that include fertility benefits and equal paid parental leave
• Global presence, dog-friendly offices, and remote availability
• Professional development supported by formal career pathing, learning platforms, and tuition reimbursement
• Community engagement opportunities throughout the year, including an annual company wide Volunteerism Week
• Employee Resource Groups that provide supportive communities within Braze
• Collaborative, transparent, and fun culture recognized as a Great Place to Work®

Details of these benefit plans will be provided if a candidate receives an offer of employment. Benefits may vary by location.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.