Senior Cyber Claims Counsel

Intro
We believe that every candidate brings something special to the table, including you! So, even if you feel that you're close but not an exact match, we encourage you to apply. We'd be thrilled to receive applications from exceptional individuals like yourself.
Step into the world of Gallagher Bassett, where risk management becomes a canvas of possibilities. Join our growing team of dedicated professionals who guide those in need to the best possible outcomes for their health and wellbeing. As a steward of trust, you'll be part of a resilient team, armed with cutting-edge technology and a relentless pursuit of a better way. Together, we will redefine the boundaries of excellence and elevate the industry to unprecedented heights. GUIDE. GUARD. GO BEYOND.
Overview
YOU HAVE THE OPPORTUNITY TO:

• Join a team of skilled cyber professionals who are up for a challenge and take outstanding performance to heart
• Accelerate your career development with a diverse range of experiences across multiple cyber insurance clients, varied cyber insurance policies, and across a wide range of industries and risks. We see it all!

***FULLY REMOTE OPPORUNITY***
Responsibilities

• Handle claims from FNOL to close in multiple claims systems, including initial call, the coordination with breach counsel, forensic investigators and other vendors
• Handle litigation and third party liability claims arising from security failures or data breaches, and claims involving media, privacy, and tech E&O liability. This will include full evaluation of liability, recommendation of actions to litigation counsel and carrier partners, reserving recommendation and reasoning, and alternative dispute resolution
• Under minimal supervision, conducts thorough analysis and investigations necessary to determine claims exposure and recommend appropriate settlement strategies and action plans
• Ongoing and accurate file documentation/information in our claims systems
• Assess liability and exposure in complex claims while maintaining appropriate documentation for compliance purposes
• Identify and evaluate insurance coverage issues (third and first party)
• Create reservation of rights and coverage denial letters
• Identify settlement opportunities to maximize impact
• Interact extensively with various parties involved in the claims process, and may recommend retaining the advice of outside experts as necessary
• Prepare reserve and settlement authority requests for client and carrier approval
• May act as a client advocate with carriers to ensure proper claims handling, including any necessary scoping, estimating, and addressing of coverage
• Have a solid understanding of claims processing and the insurance brokerage business
• Have a basic understanding of the terminology and case law associated with their specialized claims niche/industry
• Handle claims consistent with clients' and corporate policies, procedures and best practices and also in accordance with any statutory, regulatory and ethical requirements
• Effectively communicate with clients when authority is needed and document file accordingly
• Incumbents at this level should be able to work at full case load capacity with minimal supervision
• Learn and navigate multiple claims systems for various programs

Qualifications

• High school diploma and 5 years related claims experience required.
• Prior experience working within the applicable specialty claims area or demonstrated ability to handle unique/challenging claims issues.
• Appropriately licensed and/or certified in all states in which claims are being handled or able to obtain the licenses/certification per local requirements.
• Knowledge of accepted industry standards and practices.
• Computer experience with related claims and business software.

Preferred:

• Bachelor's Degree and 5 years related Cyber Claims experience required
• Juris Doctorate highly preferred
• Licensing in home state, California and New York, or the ability to obtain these licenses and other necessary licenses within 60 days of employment
• Superior written analysis
• Ability to work in multiple client systems and prioritize competing demands
• Dedication to delivering exceptional service to our clients and their policyholders

Behaviors:

• Ability to think critically, solve problems, plan and organize activities, serve clients, negotiate, effectively communicate verbally and in writing and embrace new challenges
• Analytical skill necessary to make decisions and resolve issues inherent in handling of claims
• Ability to use business judgment in order to escalate issues to manager in a timely fashion
• Ability to successfully negotiate the settlement and disposition of claims including the ability to interpret related documentation

#LI-TB1
Additional Information
Click Here to review our U.S. Eligibility Requirements
We offer competitive salaries and benefits, including: medical/dental/vision plans, life and accident insurance, 401(K), employee stock purchase plan, educational expense reimbursement, employee assistance program, flexible work hours (availability varies by office and job function), training programs, matching gift program, and more.