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Form of workWhat makes us Qlik
Qlik helps enterprises around the world move faster, work smarter, and lead the way forward with an end-to-end solution for getting value out of data. A Gartner Magic Quadrant Leader for 13 years in a row! Our platform is the only one on the market that allows for open-ended, curiosity-driven exploration, giving everyone – at any skill level – the ability to make real discoveries that lead to real outcomes and transformative changes. We are a Values-Driven organization, operating in over 100 countries with 38,000 customers around the world. If you think we are interesting, please read on – we may be looking for you!
The Customer Success Engineering team at Qlik
At Qlik and Talend, we don't just solve problems; we create opportunities. We're on a mission to empower businesses with cutting-edge data integration, data quality and data governance technology. As a Customer Success Engineer, you’ll be at the heart of this mission, collaborating with Customer Success Managers to shape the future of data engineering for your customers.
The Customer Success Engineer Role
Join us as a Customer Success Engineer at Qlik! If you're a dynamic, customer-centric individual with expertise in data engineering and a technical background using Talend Data Fabric, this role is for you. As a Customer Success Engineer, you'll play a pivotal role in driving meaningful outcomes for our most strategic customers.
What Makes This Role Interesting
You'll own the customer relationship from a technical perspective, becoming the trusted advisor for successful implementation and ongoing adoption of Qlik Data Integration and Talend technology. You will be working at the bleeding edge of data technology, solving major data challenges to create impactful outcomes for your customers.
Your role involves providing system architecture and data engineering development advice to our advanced customers, ensuring timely, scalable, and secure implementations.
Responsibilities include, but not limited to:
· Collaborate with customers to deploy, manage, and audit best practice use of our software, ensuring rapid Time-To-Value.
· Empower customers to fully utilize the capabilities within their subscription.
· Work closely with Customer Success Managers and other Qlik customer-facing roles to ensure coordinated engagement for successful customer outcomes.
· Conduct technical customer workshops and provide information on product updates.
· Research and investigate solutions to data and business challenges, providing recommendations and action plans.
· Analyze and help troubleshoot customer issues, taking technical ownership to drive resolution.
· Document and present complex solutions to customer technical teams.
· Occasionally travel up to 25% (as required).
Skills and qualifications for this role include:
· Bachelor’s degree, preferably in Computer Science or related technical field, or extensive industry experience.
· Minimum of 8 years in a data-related field with success managing multiple customers and projects.
· Proficiency with ETL/ELT and Data Quality technologies, especially Talend products.
· Creative problem-solving ability and strong client-facing consultative skills.
· Self-starter who can work independently or as part of a team.
· Knowledge of databases, data lakes, NoSQL technologies, data replication, and change data capture concepts.
· Experience in Java development, scripting languages, and DevOps technologies.
· Understanding of container technologies.
· Experience with RESTful APIs, streaming technologies, and big data solutions.
· Expertise in designing and deploying complex data solutions for cloud providers, particularly for Azure or AWS.
· Familiarity with Windows & Linux Servers, networking, and troubleshooting strategies.
· Abilities in SSO-related software and security technologies.
· Having experience with Talend integration tools a plus
This role offers a unique opportunity to work with cutting-edge technology, collaborate with our valued customers, and drive successful outcomes for both parties. If you're up for the challenge and want to make a significant impact, we'd love to hear from you. Apply now and be a part of our journey towards excellence!
The location for this role is/re:
· USA - Remote
About Qlik
· Qlik Company Page – Who we are!
· Our Values at Qlik: Challenge, Take Responsibility, Move Fast, Teamwork for Results, Be Open and Straightforward
· Competitive Benefits package
· Flexible working environment
· Giving back is a part of our culture – we give you a day to change the world. In addition, we encourage our employees to participate in our Corporate Responsibility Employee Programs
· Learn about our Corporate Responsibility Program by visiting Qlik.org
· Check out our careers in R&D here.
· Check out our company page on Linkedin!
· Follow us on Instagram @lifeatqlik and @Qlik @lifeatqliklund
· Check us out on Youtube!
The base salary range for this role is $90,000-$147,000. This position is bonus/commission eligible. Compensation offered will be based on factors such as the candidate’s location, job related skills, education, experience and other business and organizational needs.
Qlik offers a comprehensive benefits package which includes, but is not limited to, healthcare and dental benefits, a 401(k) plan and match, paid time off, and mental health benefits.Qlik is an Equal Opportunity/Affirmative Action Employer, and we value the diversity of our workforce. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Click here to review the US Department of Labor’s Equal Employment Opportunity Posters, including the EEO is The Law notice and the Pay Transparency Nondiscrimination Provision.
If you need assistance due to disability during the application and/or recruiting process, please contact us via the Accessibility Request Form.
Qlik is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Qlik via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Qlik. No fee will be paid in the event the candidate is hired by Qlik as a result of the referral or through other means.
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