Senior Commission Administrator/Analyst

Vonage Finance Mission: We are a critical player in contributing to both short-term and long-term business decisions. We oversee and provide timely and accurate financial information across the organization, to leaders, decision-makers and external stakeholders. We protect company assets, both real and intangible, and ensure financial compliance with international laws. We serve as an indispensable business partner on topics requiring economic, financial and fiduciary inputs and expertise.

Why this Role Matters

Vonage Finance is going through a period of rapid transformation implementing a new consolidated CRM and upgrading billing systems along with aligning processes and procedures to our new organizational structure. As our transformation journey continues we are looking for an experienced individual that supports growing the Vonage business with commissions and incentives.  This requires experience with both Sales Planning and Performance Management for Employees (SPM) and Channel Partners commission and referral arrangements. 

This is a great opportunity for an ambitious, talented individual focused on relationship building efficiently scaling a growing business. This role is based in our New Jersey office location and is a hybrid schedule.

What you will do, but not limited to

• Ownership over commission accrual and 606 accounting for both UCaas/CCaas and CPaas Business Units in line with IFRS and US GAAP working closely with the Accounting Policy team.
• Responsible for managing the expense close process and issuing final commission flash by working day 2 and advising on variance against prior month as well as forecast.
• Business partner with Sales Operations, Marketing and FP&A to ensure integrity of expense to budget, question variances and inconsistencies for the business.
• Support the Business by maintaining the administration of the Xactly Incent systems. The monthly commission payment process with various deadlines and currencies.
• Manage the annual rollover, development, testing and implementation of new commission plans in Xactly.
• Collaborate with various groups including Legal, Revenue Operations, Sales Operations, Treasury, Pricing team and IT/engineering on any expense impacting activities and translate to U.S. Dollars from local currency.
• Draft policy memos as necessary to support expense accounting and decision support.
• Drive the integration efforts and creation of process and controls from an accounting perspective for new products with the acquisition by Ericsson.
• Continuously review and challenge Finance processes and activities from a control perspective, bringing forward improvement recommendations.
• Work to develop and implement new, more efficient procedures to enhance departmental workflow and maintain high levels of accuracy.
• Review customer contracts and provide business support to the Sales teams on customized arrangements and ensure commissions are only paid when appropriate.
• Gather and prepare information for internal and external audit, tax and regulatory compliance activities.
• Understand compensation plans for multiple sales channels to ensure calculations and payments are accurate and in compliance with the contract.
• Responsible for process and controls to ensure compliance with Sarbanes-Oxley.
• Interface with Sales Management, Sales reps, deal desk and Human Resources to analyze and implement changes to ensure the Sales reps/Partners are accurately compensated.
• Responsible for User Acceptance Testing.
• Monthly Accruals and reconciliations for different sales channels.
• Liaise with key stakeholders to discuss changes in commission plans.
• Identify automation opportunities.

What you will bring

• Advanced Excel & Google Suite user, comfortable with setting out commission scenarios and models
• Demonstrated ability to provide excellent customer service to internal and external customers
• Strong planning and problem-solving skills
• Strong written, verbal and presentation skills
• Investigative with a robust nature, and able to challenge the Company management where appropriate
• Ability to:
  • Lead by example and actively support a strong working culture of professionalism and respect for the broader Finance team.
  • Work comfortably in a fast-paced, highly collaborative setting.
  • Manage multiple priorities with accuracy and efficiency while meeting deadlines.
  • Remain calm and composed during times of stress and uncertainty and inspire the same in the team.

What is required for application

• Bachelors or Masters with practice background in large or medium sized firms
• At least 5-7 years accounting & compensation experience
• Experience accounting for activities in international markets
• IFRS and US GAAP knowledge preferred