Senior Clinical Outreach Case Manager

Job Type
Full-time
Description
ABOUT MIRIAM'S KITCHEN
Miriam's Kitchen works to end chronic homelessness in Washington, DC. We advocate for permanent supportive housing as a long-term solution, while meeting short-term needs by providing healthy meals and high-quality social services to individuals who are chronically homeless.
ABOUT THE POSITION
The Senior Clinical Outreach Case Manager will conduct outreach to a caseload of high-priority unsheltered people experiencing homelessness, administer VI-SPDAT assessments, help individuals collect identification documents in an effort to become "document ready," and facilitate the housing process by acting as a liaison between the targeted individual and housing provider in a variety of settings.
DUTIES AND RESPONSIBILITIES

• Provide housing match services to a primary caseload of high-priority people to facilitate the housing process and ensure successful housing placement.
• Provide outreach, case management, and housing navigation services in any setting necessary, including streets, shelters, hospitals, jails, and encampments.
• Provide 'light-touch' and 'intensive' outreach services as appropriate.
• Provide referrals to medical, mental health, and substance abuse services as needed.
• Provide clinical oversight to the outreach team's efforts including clinical trainings and case conferencing for complex cases.
• Supervise up to three Outreach Case Managers.
• Assist targeted people with applying for identification documents, entitlements, and other benefits.
• Collaborate with Miriam's Kitchen's SOAR Specialist to ensure that clients without income receive assistance applying for disability benefits as appropriate.
• Build rapport and utilize motivational interviewing strategies to support vulnerable people with moving through the stages of change and accepting an offer of housing.
• Attend trainings as assigned.
• Access the Homeless Management Information System (HMIS) to input VI-SPDAT assessments and upload people's identification documents.
• Utilize computerized databases to maintain written and computerized records, compile reports, and complete other program documentation (e.g., case notes), while maintaining appropriate confidentiality of client information.
• Complete administrative tasks as necessary.
• All other duties as assigned.

Requirements
QUALIFICATIONS
Knowledge, Skills, and Abilities
• Familiarity with the homeless services and housing landscape in Washington, DC.
• Knowledge, experience, and ability to connect with individuals experiencing mental health issues and/or substance abuse.
• Strong interest in and commitment to ending chronic homelessness in DC.
• Strong communication skills and sense of boundaries.
• An understanding of the structural and systemic causes of homelessness.
• Flexibility, openness, and comfort working in a fast-paced environment with a diverse population of clients with a variety of backgrounds and lived experiences.
• Able to lift and/or carry up to 20 lbs.
• Able to handle physically demanding work - to include but not limited to standing and/or walking up to 5 hours per day in all types of weather.
• Comfortable operating computers, inputting information into a database, and documenting case notes.
• Able to navigate DC via public transportation and on foot.
• Able to work in a variety of settings, including streets, shelters, hospitals, jails, and encampments.
• Able to conduct street outreach in all weather conditions.
• Proficiency in Spanish is preferred.
EXPERIENCE
• 2 years of experience working in services for homelessness, mental health, substance abuse, HIV/AIDS, and/or case management for vulnerable populations.
EDUCATION
• Master's degree in a clinical field.
• 2+ years of experience in social services.
• Licensed in social work, professional counseling, etc.
BENEFITS
Miriam's Kitchen is proud to offer comprehensive benefits that support the continued health and wellbeing of our team including: 100% employer-paid medical, dental, and vision insurance; generous medical coverage for dependents; 100% employer-paid short-term disability, long term disability, and life insurance; employer retirement contributions; generous annual paid leave, and annual professional development funds for all full and part-time team members.
Salary Description
$63,000-$68,000