Senior Client Executive- Employee benefits
Summary
Acts as an agent of Producer assigned accounts, including servicing and/or solicitation activities. Manages book of business and partners with the service team.
Essential Duties And Responsibilities
· Manages all client required services and maintains client relationship with minimal input from Producers
· Manages large book of business through direction of employees on service team
· Receives and develops new business leads from Producers or identifies and develops cross-sell opportunities
· Acts as direct point of contact for client from time of lead
· Acts as the lead representative to an assigned book-of-business
· Participates in team selling process including finalist interviews and RFP responses
· Prepares and presents to client renewal analysis
· Sells renewal business to existing clients and where applicable, sells additional lines of coverage
· Promotes to clients other services offered by our agency by way of preparing Producer Service Proposals
· Provides analysis and recommendations concerning client's existing coverages
· Selects carriers for solicitation and negotiates with carriers for benefit and premium considerations
· Receives and responds to client inquiries including benefit and claim questions and issues
· Reviews client coverage contracts and amendments for accuracy
· Manages and negotiates third party vendor relationships and contracts on behalf of the client
· Manages dedicated service team
· Serves as technical expert, assisting department members to resolve complex issues
· Provides mentoring and coaching to departmental staff
· Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information)
· Other duties as assigned
Qualifications
EDUCATION / EXPERIENCE
· Bachelor’s degree or equivalent combination of education and experience
· Eight (8) or more years’ related work experience
· Valid insurance license
· Must continue to meet Continuing Education requirements for license renewal
Skills
· Proficient in Microsoft Office Suite
· Excellent verbal and written communication skills
· Good problem solving and time management skills
· Ability to work within a team and to foster teamwork
· Good planning, organizational and prioritization skills
Expected Salary Range: $90K-$147K
Job Type: Full-time
Pay: $90,000.00 - $147,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Travel requirement:
- Up to 25% travel
Work Location: Hybrid remote in Anaheim, CA 92808