Senior Claims Examiner

Who are we?

A strategic and trusted insurance partner, Berkshire Hathaway Specialty Insurance (BHSI) provides a broad range of commercial property, casualty and specialty insurance coverages and outstanding service to customers around the world. As part of Berkshire Hathaway’s insurance operations, we bring our solutions to market with our stellar brand name, top-rated balance sheet, and the expertise of our global team of professionals who exude excellent capabilities and strong character.

We are a values-based organization where respect, integrity, excellence, collaboration, and passion define who we are and how we do business. We value diversity of backgrounds, experience, and perspectives and strive to foster an inclusive environment that enables all our team members to bring their best selves to work. We are one team committed to building a culture where every teammate has the opportunity to contribute and be recognized. Want to be part of the team building the finest property, casualty and specialty lines insurance company in the world?

Learn more about our unique culture and history.

Job Opportunity:

Berkshire Hathaway Specialty Insurance has an exciting opportunity for a Senior Claims Examiner who has a passion for providing top notch customer service and claims excellence. This job will be ideally located in New York, Boston, Atlanta, Plymouth Meeting or Chicago, but we are open to all U.S. BHSI office locations for the right candidate. The Senior Claims Examiner will handle a diverse mix of work consisting of claims against insurance agents, including property & casualty agents, financial advisers, and Broker-Dealers underwritten out of the Executive and Professional Liability division. Candidate must have strong technical and analytic skills, as well as excellent interpersonal skills, as this role will have a high level of interaction and visibility with customers, brokers, outside counsel (defense and coverage), mediators, underwriters, actuaries and senior management. This role is fully integrated with BHSI’s Underwriting Team and is a great opportunity for individuals with professional liability claims experience.

Duties & Responsibilities:

• Responsible for managing and evaluating Life Agent/Broker-Dealer professional liability claims impacting primary and excess policies.

• Work with manager to evaluate information on coverage, liability and damages to determine the extent of exposure to the insured and the company, with assistance from outside counsel where appropriate.
• Collaborate and partner with Insureds and defense counsel on strategy and claim resolution.
• Duties include but are not limited to: proactively handling claim investigation from first notice of loss through ultimate resolution, liaising with defense counsel in developing a proactive plan of action for ultimate resolution, obtaining budgets, and meeting with customers, counsel and brokers.
• Provide outstanding customer service and technical expertise, working efficiently with the insured, brokers and underwriters in the handling and adjudication of claims.
• Analyze and draft coverage letters as appropriate and communicate coverage positions effectively.
• Draft reports and make recommendations concerning reserve changes.
• Travel to conferences, mediations and client meetings, as necessary.

Qualifications, Skills and Experience:

• Professional liability claims or insurance defense experience at an insurance carrier or law firm preferred.
• Minimum 5 years of previous claims handling experience required.
• College degree required. JD preferred.
• Background in life insurance, the securities markets and/or property & casualty insurance helpful.
• Excellent interpersonal, communications and negotiation skills required.
• Ability to thrive in a dynamic team environment.

The base salary for this position is from $125,000 to $145,000 along with annual bonus eligibility; a candidate’s salary is determined by their relevant skills and experience. We value our teammates- both their capabilities and character- as demonstrated by our amazing culture.