Senior Assistant, Human Resource Operations (Remote)

Date Posted:

2023-11-21

Country:

United States of America

Location:

PW222: PW Puerto Rico Road 110 North Km28.8 San Antonio Industrial Park, Aguadilla, PR, 00603 USA

Position Role Type:

Remote

Pratt & Whitney is working to once again transform the future of flight—designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we’re seeking the people to drive it. So, calling all curious. 

Come ready to explore and you’ll find a place where your talent takes flight—beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we’ll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that’s evolving fast to the future.

Innovation through diversity of thought. At Pratt & Whitney, we believe diversity of thought enables creativity, innovation, and a foundation for inclusion. By fostering an inclusive culture, we accept a shared accountability and responsibility to recognize, sponsor, coach, hire and promote talent equally. We welcome our employees to be their whole - best - selves at work because trust, respect and integrity, are a part of our DNA.

At Pratt & Whitney, the difference you make is on display every day. Just look up. Are you ready to go beyond?

Job Summary:

This position is for a senior HR Support assistant who is under direct supervision. Responds to basic to fairly complex email and phone inquiries regarding HR policies. Assists in generating reports on personnel-related data to provide to management for further research. Uses standard procedures to accomplish assigned tasks. Maintain employee records. Aid with the daily administrative operations of the customer’s Human Resources department and interact with employees, management, and suppliers as necessary.

Must be a U.S. Citizen. This position may require access to systems/tools that are restricted to individuals who possess US citizenship.

Key Responsibilities:

• Works under direct supervision to provide assistance in one or more disciplines within HR (e.g. interview arrangements, training coordination, employee onboarding, employee relations support, benefits administration and departmental administrative work, etc.).

• Responds to basic to fairly complex email and phone inquiries regarding HR policies, personnel procedures, benefits programs, etc.

• Gathers, verifies and processes personnel related documentation.

• Maintains personnel records in relevant HR systems.

• Assists in generating reports on personnel-related data to provide to management for further research.

• Uses standard procedures to accomplish assigned tasks and goals.

• Performs more involved tasks. Refers more complex issues to higher level

• English (read, write, speak) is required when communicating with customers, co-workers, or supervisors who only speak English

Basic Qualifications:

• HS Diploma or AA/AS degree (or other 2-year post high school training) and 2 years of Customer Service or Human Resource experience.

• U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Preferred Qualifications:

• 1 year experience with SAP or MS Office

What is my role type?

In addition to transforming the future of flight, we are also transforming how and where we work. We’ve introduced role types to help you understand how you will operate in our blended work environment. This role is:

Remote: Employees who are working in Remote roles will work primarily offsite (from home). The selected candidate must reside in Puerto Rico.

Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee’s personal responsibility.

The salary range for this role is 34,000 USD - 70,000 USD; however, RTX considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate’s work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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