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Form of workJob Description
Senior Application Support Engineer
Salary: $100k-$120k.
Location: Chicago, IL.
Hybrid: 2 days on-site, 3 days remote.
*We are unable to provide sponsorship for this role*.
Qualifications:
- 5 years related experience.
- Experience supporting JAVA applications running in JBoss/WebLogic.
- Experience with scripting in any of the following: PowerShell, VB Scripting, Windows Batch Files, or Python.
- Previous experience with relational databases, such MSSQL and Oracle, and with basic database concepts, schemas, query writing, automation scripts, indexes or debugging.
Plusses:
- Experience working with Verity/Teleform scanning software or OpenText Liquid Office.
Responsibilities:
- Install, patch, upgrade, support, and troubleshoot complex, multi-tier software applications, both commercial and internally developed, spanning multiple servers and various technologies.
- Perform root cause analysis to avoid future occurrences, identify permanent resolutions, preventative steps, and lessons learned on recurring issues and major incidents.
- Assist with release/project activities, monthly patching, and related application maintenance.
- Experience with automated patching and configuration for security hardening.
- Build & maintain strong and effective partnerships with IT and business partners.
- Monitor and support job scheduler activities to assure jobs complete successfully and on time, including troubleshooting failed jobs and expediting escalation when required.
