Senior Air Exports Agent

Description
Location: Baltimore MD or Los Angeles CA
We offer you an exciting opportunity to join the fast-paced world of international logistics!
Who We Are...
Make a difference by joining an international team committed to providing the Ultimate Customer Experience, while remining on the cutting edge of technology and working to improve our environment. When you join our team, you join a truly diverse, international organization in a dynamic, fast-paced, environmentally minded work environment where you will grow and learn while building your career. You will have the opportunity to help shape the world through humanitarian efforts, cutting edge technology, and environmental incentives.
Global scope
Priority Worldwide is fully committed to our corporate environmental responsibility and has taken substantial actions to enhance the working environment for our employees and reduce our impact on this planet. Since 2009, 10%+ of net profits have been donated to environmental organizations! Priority Worldwide has a unique and dedicated focus to the wider emergency response sector. Whether we are responding to an oil spill domestically or a major natural international disaster, we are a leader in emergency planning, preparation, and global response. With over 20 years-experience of working with governments, IGO's, NGO's, charitable organizations, and commercial responders, this is Priority's World.
Who You Are...
The Senior Export Operations Agent will play a pivotal role in the daily operation of Priority's export department, including processing shipments. The candidate must possess proven experience in international air freight forwarding handling export files and a well-versed knowledge of customs regulations, tariffs, and classifications. The ideal candidate must also be willing to actively participate in continuing education of themselves, employees, and customers. As a Senior Export Operator your Daily Responsibilities include complete management of the export supply chain process for Priority Worldwide's freight forwarding clientele. Priority Worldwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Primary job responsibilities:

• Enter, prepare and book air export shipments.
• Monitor/handle export shipments with adherence to quality standards processing
• Ensure that shipments are setup in a timely fashion
• Ensure that all shipments have daily internal and client visible notes updates from time service is requested and file opened to POD
• Strong customer service skills which will help retain and develop new customers
• Liaison with international and domestic agents
• Provide and ensure constant compliance with Priority Worldwide' s mission to ensure The Ultimate Customer Experience

Requirements

• 5 years experience international freight forwarding
• Strong Customer service skills
• Cargowise experience preferred

What We Offer...
Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related reasons.

• Salary $50,000-$70,000 annually, depending on experience
• Comprehensive Benefits Package (Medical, Dental, Vision)
• 5 Work from home days per month
• 3 Weeks Paid Time Off
• 3 Days of Paid Time off for Volunteer Work
• Quarterly Bonus Program
• 529E College Savings Program
• Retirement Plan
• $20,000 Term Life Insurance Plan
• Mental Health Plan
• Identify Theft Protection Plan

Priority Worldwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Salary Description
Salary $50,000-$70,000 annually