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SalaryAs a highly organized and detailed professional with a proven track record of client success, you are the key client experience lead and will oversee the delivery of all client materials. You possess in-depth knowledge of social and digital media and are adept at leveraging that knowledge/experience to manage projects to deliver high-quality work to clients. You can identify social strategies and marketing plans that will be successful in specific client goals and oversee the delivery of a successful plan.
Who We Are:
Interdependence Public Relations is a full-service digital PR and integrated marketing firm supercharged by the most advanced technology ever in public relations to maximize consistent media placements in prestigious media and industry outlets. It's an experience that stands apart. We are a passionate group of professionals partnering with people and brands to look at the big picture and drive impactful results. Our performance-driven team consists of former journalists, communicators, marketers, creative experts and more. We embrace an entrepreneurial mindset, thinking outside of the box, expert storytelling, fierce collaboration and learning new things every day.
The Responsibilities:
- Act as the client champion; be their trusted partner + day-to-day lead for all aspects of their Social Media marketing plan
- Demonstrate a deep and thorough understanding of each client’s business objectives and overarching marketing plans; understand how to bring sustained success via Social Media deliverables
- Keep a consistent pulse on client’s business and be aware of all factors that influence it
- Lead all client calls and presentations, including the development of materials (call agendas, call recaps, etc.)
- Identify areas to provide strategic value to client partners
- Develop consistent strategic materials for presentation to clients, including monthly reporting, campaign recaps, social strategies, industry insights, and quarterly business reviews
- Together with dedicated Account Supervisor or Director, present materials to key clients as applicable
- Oversee the production of extremely relevant, high-quality social-first content
- Uphold quality standards and execution of deliverables to produce effective strategic work optimized for the client’s goals and objectives, including Strategy, Creative, Media & Analytics, and Reporting
- Oversee all social campaigns, ensuring the success of all creative development, media placements, analytics/reporting, any necessary optimization
- Lead onsite content capture experiences, including planning, timelines, material development, client presentations, onsite execution, and post-capture asset oversight
- Act as the day-to-day lead for new client relationships throughout the onboarding phase; responsible for the development and presentation of strategic materials
- Troubleshoot all client-related issues; determine optimal solutions for mitigation and continued partnership success and work together with dedicated internal team leads to ensure issues do not reoccur
- Ensure the consistency and accuracy of all budget practices across dedicated client accounts, including accurate ad spend management and client billing/invoicing
The Requirements:
- Bachelor’s degree required
- 4+ years of dedicated experience in Social Media marketing, working on large-scale Social Media campaigns
- Deep knowledge of Social Media tools and platforms, including Facebook, Instagram, TikTok, Twitter, LinkedIn, Pinterest
- Adept at performing in a fast-paced environment
- Strong experience developing and maintaining client relationships
- Proven success managing a multi-client portfolio
- Proven success working in a fast-paced environment and with other partner agencies
- Demonstrated ability to handle conflict and crisis resolution with client teams
- Demonstrated ability to manage large and complex projects and budgets
- Highly organized and able to handle multiple projects at once
- Excellent written, verbal, and interpersonal communication skills
- Proficiency in Microsoft Office, advanced proficiency in PowerPoint and other presentation platforms
Desired Qualities:
- Experience in identifying digital and social trends to showcase value-adds for clients
- Knowledge of paid media and digital analytics
- Fast-paced thinking and drive
- Entrepreneurial mindset
- Excellence in every effort
The Perks:
- Competitive benefits package—including medical/dental/vision support, vacation/sick time/paid time off for important holidays, 401(k), Work Out Wednesdays, flexible working arrangements (i.e. working from home), Summer Fridays
