Selling Associate

About us

Victoria's Secret is a small business in RETAIL_CONSUMER_PRODUCTS in Geneva, IL. We are customer-centric, fast-paced, agile and our goal is to Victoria’s Secret & Co. (NYSE: VSCO) is a Fortune 500 specialty retailer of modern, fashion-inspired collections including signature bras, panties, lingerie, casual sleepwear, athleisure, and swim, as well as award-winning prestige fragrances and body care. VS&Co comprises two market-leading brands — Victoria’s Secret and PINK — that share a common purpose of inspiring and uplifting our customers in every stage of their lives. Our Mission We are committed to empowering our more than 30,000 associates across a global footprint of approximately 1,360 retail stores in approximately 70 countries. We provide our customers with products and experiences that make them feel good inside and out while driving positive change through the power of our products, platform, and advocacy. .

Our work environment includes:

• Growth opportunities
• Company perks
• Flexible working hours

Position Overview: Selling Associate

The Selling Associate drives sales and provides exceptional customer service, while engaging our customers and exhibiting an elevated level of product knowledge and expertise.

What We Offer

• 40% Associate Discount (Oct 1st-Dec 31st), 30% off for the balance of the year
• Free Mental Health (EAP) benefits for you and those who live with you
• Free Product
• Flexible Schedule
• Competitive Pay

Key Responsibilities:

When assigned to the sales floor:

• Drives store sales and growth by urgently connecting with customers
• Delivers expert product recommedations in sleep, beauty and pink
• Executes bra fittings and delivers customized bra recommendations
• Diagnoses fit issues and creates wardrobes in the fitting room
• Converting returns, offers and other promotions into larger sales
• Creates customer loyalty by inspiring customers to the VS/PINK credit card
• Provides an efficient and friendly cashwrap experience
• Ensures all selling zones are clean and organized to brand standards

When assigned to sales support:

• Processes merchandise to be floor ready and maintains back room and under stock to brand standards
• Replenishes merchandise to brand standards to ensure product is placed on the sales floor and available for purchase
• Assists with other projects as needed including markdowns, re-tickets and the mark out of stock process
• Executes floorset proficiently
• Understands and adheres to brand standards
• Assists with maintenance of back room and under stock, including merchandise and non-merchandise, to brand standards to enable efficient replenishment

All associate roles at Victoria’s Secret are responsible for:

• Driving top line store sales results and growing the business through action and productivity
• Maintaining a focus on bras as the premier product differentiator, to build loyalty and support our "Best at Bras" culture
• Preparing for each shift by maintaining awareness of all sales, promotions and applicable ringing procedures
• Taking initiative to recover and replenish merchandise, so it is available to sell
• Understanding and adhering to visual merchandising brand standards
• Assisting in housekeeping of sales floor and communicating maintenance issues
• Keeping an awareness of, and building personal capability in, loss prevention
• Reinforcing store strategy to reduce shrink
• Supporting all activities related to providing a safe working environment
• Understanding and demonstrating Company values
• Building loyalty through our Rewards Program

Qualifications - External

• Exhibits an authentic desire to exceed the customer’s expectations
• Proven ability to meet or exceed goals preferred
• Demonstrates a sense of urgency
• Has a healthy, competitive spirit, while maintaining a team focus
• Is resilient and bounces back quickly from setbacks
• Pursues opportunities to take on more responsibility
• Seeks out coaching from leaders and peers to improve productivity; leads own learning
• Schedule flexibility that includes evenings, weekends, holidays, and pre / post hours

Job Types: Part-time, Seasonal, Temporary

Pay: $14.00 - $17.25 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Shift:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift
• Overnight shift

Weekly day range:

• Every weekend
• Monday to Friday
• Rotating weekends
• Weekends as needed

Work Location: In person