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SalaryRegional Security System Technician
Acadian Total Security, a division of Acadian companies, has an immediate opening for a full-time Regional Security System Technician. This position will cover the Bayou Region which encompasses Morgan City, Houma, Thibodeaux, and New Orleans.
- Employee Stock Ownership Plan, 401(k) or Roth option
- Medical, Dental, Vision, Life Insurance, etc.
- Opportunities for Advancement and Growth
- Promotion Plan
- Additional Income Opportunities with On-the-Job Product Sales
- Opportunity for Overtime
- Tools and Company Vehicle Provided
- Job Stability
Duties include but are not limited to:
- Install, maintain, and troubleshoot alarm equipment issues.
- Maintain internal data regarding system set-ups, reporting, and notification for customers.
- Maintains or establishes customer relations through proactive and effective communications with new or existing customers.
- Explain procedures related to monitoring alarms and processing alarms to customers.
- Diagnose and rectify customer issues with the purchasing and selection process of alarm equipment.
- Maintains spreadsheets, records, processes, procedures, and documentation of system designs.
- Maintains vehicle inventory control of alarm equipment and all other products used by ATS.
- Maintains workplace cleanliness and makes sure that all equipment is maintained properly.
- Remains educated and informed of industry trends in products, procedures and services.
- Ensures that customer installations and issues are resolved promptly and professionally.
- Provides customer support on any and all issues experienced by ATS customers.
- Maintains all necessary reporting for administration.
Qualifications:
The requirements listed below are representative of the knowledge, skill, and/or ability required.
- High School diploma or GED.
- Criminal History check required
- 3 years of Security Systems experience preferred
- Must be PC literate with some familiarity with MS Word and Excel.
- Strong organizational skills.
- Ability to read and interpret documents such as operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence.
We welcome all NEW graduates of any Electrician/Electronics/Instrumentation programs to apply to this position! If you have that, along with a strong work ethic and positive attitude, we guarantee that you'll be successful in this role!
For any questions or concerns, please contact Adriana Matte in Human Resources for more information; email: adriana.matte@acadian.com phone: (337) 291-1507
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
