Security Site Manager ($22-$26 Doe)

Job Description:

Join SoCal Security Acquisition, Inc., a premier security solutions provider committed to safeguarding the well-being and interests of our clients. We are in search of a highly organized and detail-oriented Security Site Manager to become an integral part of our team. In this pivotal role, you will contribute significantly to the efficiency and productivity of one of our office operations. As a Security Site Manager, your responsibilities will encompass a broad spectrum of tasks, ranging from guard scheduling, invoicing, and accounts receivable to Excel data management, hiring and onboarding, providing equipment to employees, utilizing guard tracking software, monitoring reports, and offering supervisory support to our dedicated security officers.

Responsibilities:

Customer Engagement:

• Foster positive and regular communication with clients, addressing modifications to guard posts, improvements in security efficiency, and the attainment of outstanding customer service ratings.

Guard Scheduling:

• Develop and communicate schedules for security guards, ensuring comprehensive coverage for a 2-shift, 7-day client model.
• Conduct daily schedule maintenance to guarantee precision and accuracy.
• Proactively communicate with guards to confirm attendance before scheduled shifts, promoting punctuality and reliability.
• Strategically schedule rovers for backup coverage, addressing potential gaps in security personnel availability.
• Leverage guard software capabilities for efficient scheduling, approval, and updates, ensuring seamless coordination.

Payroll/Invoicing:

• Conduct weekly audits of payroll and invoices for accuracy and compliance with established standards.
• Utilize computer systems to access and verify invoiced services, maintaining meticulous records for financial transparency.

Accounts Receivable:

• Monitor and manage accounts receivable, including tracking and following up on outstanding payments.
• Collaborate with clients to resolve billing discrepancies and disputes.

Excel Data Management:

• Maintain company spreadsheets to systematically track financial and operational data with precision.
• Present comprehensive spreadsheets during weekly operations reviews, providing insightful data-driven analyses for informed decision-making.

Hiring and Onboarding:

• Initiate and complete the recruitment and selection process for new team members.
• Conduct initial interviews and assist in the onboarding process, ensuring new hires are familiar with company policies and procedures.

Providing Equipment to Employees:

• Coordinate and track the distribution of necessary equipment to employees.
• Ensure employees have the tools and resources needed for effective duty performance.

Guard Tracking Software:

• Manage guard tracking software to monitor breaks, lunches, schedules, and timekeeping.
• Monitor and analyze reports generated by the guard tracking software for performance evaluation and compliance.

Generate and Analyze Reports:

• Regularly review and analyze reports from guard tracking software for accurate tracking of employee activities.
• Provide insights and recommendations based on the gathered data.

Supervisory Support to Security Officers:

• Provide guidance and support to security officers, ensuring adherence to company policies and protocols.
• Address performance issues and conduct periodic performance evaluations.
• Facilitate training and retraining sessions for security officers as needed.

General Administrative Support:

• Assist with office organization, filing, and data entry.
• Manage office supplies and equipment inventory.
• Handle phone calls, emails, and correspondence.

Qualifications:

• Demonstrated expertise in overseeing security operations within a designated area.
• Proficiency in Excel for precise modification and updating of operations worksheets.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Attention to detail and accuracy in all tasks.
• Knowledge of invoicing and accounts receivable processes.
• Previous supervisory experience and understanding of security operations.
• Self-motivated with a proactive and problem-solving attitude.
• High school diploma; additional education or relevant certifications are a plus.

Why Join SoCal Security Acquisition, Inc.:
At SoCal Security Acquisition, Inc., we highly value our team members and offer a dynamic and collaborative work environment. We provide opportunities for professional growth and development. Additionally, we offer competitive compensation and benefits packages. Join us in contributing to the success and security of our clients as a Security Site Manager.

Job Type: Full-time

Pay: $22.00 - $26.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Experience level:

• 5 years

Schedule:

• 8 hour shift
• Monday to Friday
• On call

Experience:

• Security: 1 year (Required)
• Security Management: 3 years (Required)
• Administrative: 1 year (Required)
• Microsoft Office: 1 year (Preferred)

License/Certification:

• Guard Card (Required)
• Driver's License (Required)

Work Location: In person