Security Ranger (Third Shift)

Enforces rules and regulations to preserve the safety of persons and property and provides public assistance on Zoo and Zoombezi Bay properties.

The schedule for this role is from 11:00 pm to 7:30 am, Tuesday through Saturday.

• Assists the public and provides information regarding security and safety issues, as well as general information.
• Patrols Zoo, Zoombezi Bay, and Safari Golf Course grounds during open and closed hours to ensure team member, guest, and animal safety and to assist with guest questions.
• Patrols parking lots and directs traffic.
• Attends to any team members or guests that are injured until medical personnel arrives using trained CPR, ERT and AED Zoo practices.
• Escorts team members with deposits from various Zoo and Zoombezi Bay departments to Finance.
• Patrols buildings and grounds in designated areas, checks animal doors and windows for security, locks doors, operate intrusion detection systems, and turns out lights.
• Active participant in the Emergency Response Plan (ERP) and successfully pass a semi-annual ERP test.
• Maintains alertness to potentially abnormal conditions and responds appropriately.
• Completes and maintains daily duty log, incident reports, worker’s compensation documents, first aid documents and any other required paperwork.
• Investigates all accidents, to include full documentation for crash reports.
• Checks all pumps and electrical equipment on Zoo grounds as requested and report operating failure.
• Assists Animal Care Department with nightly temperature checks.
• Responsible for maintaining accountability of all issued equipment.
• Always maintains the confidentiality of sensitive information.
• Practices professional and precise communication on all zoo radio systems
• Maintains full understanding of Security Check Point and Dispatch operations.
• Operates a closed-circuit television system to detect unusual situations, and contacts appropriate personnel if unusual situations are found.
• Successfully pass special response team qualification, semi-annually.
• Constantly strives to further the mission of the organization and avidly supports the Columbus Zoo Family of Parks.
• Implements sustainable practices in daily tasks whenever possible.
• Performs other duties as assigned.

• High school diploma or equivalent required.
• Minimum of four years’ experience as a security guard or related occupation preferred.
• Two or Four-year degree in related field or 2 to 4 years of law enforcement, military or relevant experience preferred.
• Current CPR, ERT and AED certification required.
• Ability to think and act quickly, with good judgment, in all situations, including emergencies.
• Ability to be alert to potentially abnormal conditions.
• Basic computer skills preferred.
• Ability to successfully pass a semi-annual Emergency Response Plan test required.
• Ability to successfully pass a special response team (SRT) qualification semi-annually
• Ability to work a flexible schedule including evenings, weekends and holidays required.
• Ability to communicate well both verbally and in writing required.
• Ability to plan and organize work in an efficient and cost-effective manner and without direct supervision required.
• Ability to provide excellent guest service by interacting with guests positively and upholding the Make it G.R.E.A.T. standards required.
• Ability to develop and maintain cooperative working relationships with all Zoo team members and contacts regarding company business required.
• Ability to adhere to standard operating procedures including but not limited to safety protocols required.
• Possession of a valid Ohio motor vehicle operator’s license and a good driving record required.
• Proof of negative TB screening prior to commencing work and annually thereafter required.
• Ability to adhere to the Columbus Zoo and Aquarium’s drug-free workplace policy including but not limited to pre-employment, random, post-accident, reasonable suspicion, and follow-up treatment required.
• Ability to successfully complete a criminal history background check annually required.