Security Operations Center Technician

Description

Introduction

Do you have the career opportunities as a(an) Security Operations Center Technician you want with your current employer? We have an exciting opportunity for you to join HCA Healthcare which is part of the nation's leading provider of healthcare services, HCA Healthcare.

Benefits

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Our teams are a committed, caring group of colleagues. Do you want to work as a(an) Security Operations Center Technician where your passion for creating positive patient interactions are valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!

Job Summary 

Position Summary The Security Operations Center (SOC) Technician serves in a 24/7 centralized Security Operations Center for select HCA facilities. The SOC monitors all physical security systems and coordinates the actions of needed response groups in the event of an emergency within monitored properties. This position provides technical support for all operating systems at monitored properties. Systems include: Vidsys, P2000, EasyLobby, VSOM, PSIM, and Cisco camera systems. 

Major Responsibilities: 

• Work alone or with minimal supervision 
• Troubleshoot and maintain all systems and equipment use by the SOC 
• Understand, maintain, and track associated security systems. 
• Possess detailed knowledge of corporate security policies and procedures. 
• Assist in process and response improvement.
• Willingness to deal directly with customers to provide solutions for immediate and long term projects
• Understand and implement the technical details of all associated security systems. 
• Assist with the development of new security policies for evolving technologies. 
• Assist with analytics deployment and drive process and response improvement. 

Knowledge, Skills, Abilities, Behaviors: 

• Service and Quality Excellence: Ability to demonstrate an uncompromising commitment to delivering exceptional care to create an unmatched value proposition for our patients. Required 
• Honor our Mission and Values: Ability to build trust and act with authenticity to cultivate a culture of integrity, inclusion, and mutual respect. Required 
• Effective Decision Making: Ability to make timely, informed decisions that are in the best interest of our patients, employees, providers, community and HCA. Required 
• Attain and Leverage Strategic Relationships: Ability to develop and strengthen collaborative relationships with both internal and external stakeholders to advance the care of our patients and the growth of HCA. Required 
• Lead and Develop Others: Ability to lead others to accomplish organizational goals and objectives; provide meaningful coaching and mentoring to increase the capabilities of individuals and teams and drive employee engagement. Required 
• Communicate with Impact: Ability to deliver information in a clear, concise, and compelling manner to effectively engage others and achieve desired results. Required 
• Achieve Success through Change: Ability to identify opportunities for improvement and innovation, remove barriers and resistance, and enable desired behaviors. Required 
• Drive Execution and Financial Results: Ability to commit to the success and financial wellbeing of HCA by challenging others to excel and hold themselves and others accountable for achieving results. Required 

Education & Experience: 

• High School Graduate/ Equivalent Required 
• Bachelors Degree in related field Preferred 
• Working knowledge of security, audio video, and integrated computer systems. 
• Computer and networking proficiency Required 
• Experience in management, operations, and maintenance Preferred 
• Knowledge of emergency management procedures and policies. 
• Computer and MS Office proficiency Required 
• Demonstrated leadership abilities and organizational skills 
• Demonstrated communication, team working, and interpersonal skills. 

Licenses, Certifications, & Training: 

• Technical Training – Familiarity with Microsoft Office Suite Required 

Additional Information: 

• Night Shift Position 
• 8 hour Shift 

HCA Healthcare (Corporate), based in Nashville, Tennessee, supports a variety of corporate roles from business operations to administrative positions. Like our colleagues in any HCA Healthcare hospital, our corporate campus employees enjoy unparalleled resources and opportunities to reach their potential as healthcare leaders and innovators. From market rate compensation to continuing education and career advancement opportunities, every person has a solid foundation for success. Nashville is also home to our Executive Development Program, where exceptional employees are groomed to take on CNO- and COO-level roles in our hospitals. This selective program focuses on ethics, leadership and the financial and clinical knowledge required of professionals at this level of the industry.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Security Operations Center Technician opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Apply