Security Operations Center Specialist - 3Rd Shift/Overnight

Bring your experience to our growing Fortune 500 retail company and certified Great Place to Work!  Burlington Stores is a nationally recognized retailer of high quality, branded merchandise at everyday low prices, with over 1000 stores in 45 states and Puerto Rico and we are in search of an overnight Asset Protection Specialist to be part of our Asset Protection Burlington Response and Investigation Command Center (BRIC) Team! This is our version of a Security Operations Center (SOC) a premier Security Operations Center centralized with a flexible business model to help support the business through timely incident response and follow-up, investigative support, law enforcement collaboration, and detailed analysis for theft, shortage, and safety trends.  

Our overnight Specialist will play a crucial organizational role by overseeing the store fleet outside regular business hours and executing essential BRIC functions, including Event Intake and Monitoring, Information Management and Communication, Proactive Planning, and Investigative Support. During overnight shifts, these specialists support large-scale projects, actively monitor for safety concerns that could disrupt operations, and contribute to organizational resilience through security infrastructure oversight and management of third-party guard engagement.

A Day in the Life

• Facilitate intake of incident reports from store teams and assess events against established guidance to determine appropriate communication and escalation needs.
• Execute internal and external investigation support. Engage in broad investigative initiatives at the direction of supervisors and managers. Utilize exception-based reporting platform (Secure 5) to identify behaviors contributing to shrink and participate in resulting investigations following BRIC processes. Contribute to external investigation case management and documentation.
• Vigilantly monitor alarm activity during nighttime hours, promptly respond to incidents, and effectively communicate with relevant stakeholders. Ensure a swift and appropriate response to alarms, minimizing potential risks, and maintain clear communication channels to enhance overall security measures.
• Develop expertise in operating, troubleshooting, and optimizing CCTV systems to ensure effective surveillance and security measures during overnight hours. Leverage CCTV systems to remotely audit third party guard adherence to guidelines and post orders.
• Responsible for evaluating and executing overnight emergency guard requests. Collaborate with field partners to ensure the situation is assessed properly and assets are protected if the situation requires immediate action. 

You Come With

• Bachelor’s degree with a minimum of 3+ years of experience preferred (Criminal Justice, Communications, Finance, or Business). Candidates who do not have a degree must demonstrate a high level of expertise and proficiency in the desired skills and abilities.
• Ability to navigate and operate multiple software platforms responsible for supporting the BRIC initiatives, specifically: exception-based reporting and case management systems, incident response/management systems, and security infrastructure platforms (CCTV, alarm monitoring).
• MS Office (Outlook, Word, Excel, PowerPoint).
• Problem solving and analytical ability with ability to communicate with associates at all levels in a fast-paced environment.
• Ability to handle sensitive and confidential information and manage tasks with a high level of concern for detail.
• Ability to work in a flexible scheduling environment as needs of the business dictate (Nights/Weekend/Holidays)

Come join our team. You’re going to like it here!

You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington’s benefits package includes medical, dental and vision coverage including life and disability insurance. Full time associates are also eligible for paid time off, paid holidays and a 401(k) plan.

We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us. Our teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.

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