Security Operations Center Officer

Security Operations Center Officer

Overview

Allied Universal®, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!

Job Description

Allied Universal is looking to hire a Security Operations Center Officer in Whitehouse Station, NJ

Full Time

Shifts Available : Saturday - Tuesday

Qualifications : Comfortable using computer or tablet, access control / badge experience and customer service experience.

Pay Rate : $22. 00 / Hour

We offer Attractive Pay Options! DailyPay! Weekly Pay.

Uniforms and equipment provided at no cost, Excellent benefits, Career progressions, paid training

Chubb's Global Security Operations Center (GSOC) is a multifaceted command type center focused on the company's incident management process. This position requires an analytical mindset to proactively monitor global conditions and events in order to identify and analyze possible impacts to company personnel, facilities, operations, or brand. This ranges from localized technical problems that threaten business processes to region-wide disasters that threaten life safety.

Responsibilities• Ensure serviceability and accountability of all GSOC equipment and software• Extensive knowledge of access control systems, CCTV operation and maintenance of electronic security systems• Strong computer skills, including proficiency in the use of internet, open source searches, human intelligence gathering, email, word processing, database programs and specialized software systems• Analyst must be flexible and available to work outside normal shift schedule on an as-needed basis• Coordinate effort as required to ensure that overall GSSBCM mission is achieved• Incident management and appropriate escalation of incidents to senior leadership• Responsible for maintaining specific awareness of domestic and international risks• Global incident reporting• Conduct critical research related to global events that could potentially impact the firm• Create specialized reports and develop a metrics program• Develop a process to audit physical access control systems (PACS)• Proactively search all available sources (e.g., GSOC tools, open source internet, physical security systems, etc.) for information and/or events that may impact Chubb employees, facilities, operations, systems, customers, or brand • Liaise with partners at all appropriate geographic locations and organizational levels to determine the actual effects of potential threats• Accounts for the wellbeing of company travelers in the affected area(s) • Develop and distribute accurate, succinct, and timely incident communications in compliance with established escalation protocols• Provide calm, composed support to incident response operations that may be fast-paced and dynamic following natural disasters and/or man-made emergencies• Maintain global situational awareness throughout incident response operations • Send mass-communications messages to employees regarding operational changes such as office closures, delayed openings, or other pertinent information• Provide input into weekly, monthly, quarterly, and annual reports• Provide written and verbal feedback about program effectiveness, including ideas for program improvements• Ensure all systems are functioning properly• Provide shift oversight of personnel to ensure compliance with rules and regulations and to meet expectations of executive leadership• Ensure effective response to, and management of, incidents, alarms, notifications, calls, and other activities related to operations• Provide shift oversight of intelligence activities, including assigning priorities• Maintain effective and forthright communications with reports as needed• Ability to come into work on time, stay past regularly scheduled time to ensure all information is passed on correctly, and/or work on off days when necessary to ensure the center meets contractually obligated requirements per the client.• Maintain strict confidence of operations, personnel, and management information.• Other duties as assigned

Key Responsibilities include:This role, at the direction of the Director, mans the overnight operation based at the Chubb's Global Security Operations Center (GSOC) in Whitehouse Station, NJ. The GSOC provides critical system monitoring to ensure the continued safety and security of the Chubb's employees, offices and worldwide assets against threats; e.g. extreme weather conditions, political instability, crime, and infrastructure failures. The Analyst operator is also responsible for assessing domestic and international risk and providing duty of care support for Chubb's travelers and operations. Specific duties may vary, but the analyst will be responsible for ensuring the effective and timely response to alarms, calls of distress, incidents, intelligence alerts and notifications of major incidents to Senior Management

As a Security Operations Center Officer, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Education, Government and more.

Responsibilities:

• Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities
• Respond to incidents and critical situations in a calm, problem solving manner
• Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by client site.
• Monitor closed circuit television systems and alarms.
• Monitor and operate facility computers systems regularly, as assigned.
• Handle security issues or emergency situations appropriately. Contact Emergency Services, such as EMT, Fire Dept., etc.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles
• Possess a high school diploma or equivalent, or 5 years of verifiable experience
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment*A valid driver's license will be required for driving positions only

Perks and Benefits:

• Health insurance and 401k plans for full-time positions
• Schedules that fit with your personal life goals
• Ongoing paid training programs and career growth opportunities
• Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more…

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

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