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Form of workJob Description
Key Responsibilities:
Surveillance: Monitor CCTV cameras and conduct regular patrols to detect and deter any suspicious activities or potential security threats.
Access Control: Ensure only authorized personnel and visitors enter the premises. Verify identification, issue visitor passes, and maintain visitor logs.
Emergency Response: Respond promptly to alarms, emergencies, or incidents. Take appropriate actions to protect life and property.
Report Writing: Prepare accurate incident reports, detailing any security breaches, accidents, or disturbances, and submit them to supervisors as required.
Customer Service: Provide excellent customer service to employees, visitors, and clients by offering assistance, answering questions, and addressing concerns professionally.
Property Protection: Secure doors, windows, and gates as needed. Check for signs of damage, unauthorized entry, or vandalism.
Equipment Maintenance: Ensure that all security equipment, such as cameras, alarms, and access control systems, is functioning correctly. Report any malfunction or damage for repairs.
Conflict Resolution: Handle conflicts and disputes calmly and professionally. Use de-escalation techniques to defuse tense situations when necessary.
Safety Compliance: Enforce company safety policies and procedures. Identify potential safety hazards and report them to the appropriate personnel.
Cooperation with Law Enforcement: Collaborate with local law enforcement agencies when required to address security concerns beyond the companys capacity.
Requirements
- High school diploma or equivalent.
- Proven experience as a Security Officer or related role is preferred.
- Valid security license or certification (if required by local regulations).
- Excellent communication skills, both verbal and written.
- Strong observation and attention to detail.
- Physical fitness and ability to stand, walk, and occasionally lift heavy objects.
- Ability to remain calm and composed in high-stress situations.
- Knowledge of security protocols and procedures.
- Basic computer skills for operating security equipment and preparing reports.
- Customer-oriented and professional demeanor.
Benefits
- Competitive salary
- Health, dental, and vision insurance
- Retirement plan options
- Paid time off and holiday pay
- Training and career development opportunities
- Employee assistance program
- Uniform provided
- Employee recognition programs
