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**This is a Full Time position at 40 hours a week located at Lake Forest Hospital. This position is a night/3rd shift position and includes a weekend rotation. **
The Security Officer I reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
Under the direction of the Security Leadership, this position is responsible for adhering to established policies and procedures to protect the hospital from theft and damage; provides protection for patients, visitors, Associates, and medical staff; investigates and quells disturbances; restrains patients upon proper direction and assistance of medical/clinical staff.
Responsibilities:
- Investigates and quells hospital incidents and disturbances to maintain patient, visitor, and employee security.
- Completes descriptive reports for supervisory personnel.
- Notifies appropriate city officials (police and fire) and prepares descriptive reports for supervisory personnel.
- Performs regular perimeter and internal patrols of the hospital buildings and grounds to assure protection of patients and property and to prevent the entry of unauthorized persons into thehospital. These patrols are both on foot and mobile.
- Conducts investigations into incidents of hazardous conditions, reported theft, criminal activity, andany other security or safety issues as reported.
- Monitors the access control system
- Monitors fire and duress alarms
- Monitors the security video system
- Controls traffic as necessary to assure access for emergency vehicles at all times and access forpatients and visitors accordingly.
- Controls traffic as necessary during incidents and for helicopter transports.
- Maintains security of restricted areas by checking and locking doors according to pre-set schedulesor as required by special circumstances.
- Provides escorts for staff to their vehicles as requested.
- Delivers deceased bodies to the morgue and releases same to authorized persons in accordancewith established policies.
- Responds to all emergency codes in accordance with department specific guidelines.
- Alerts the department Manager of any activities or deviation from departmental standards that mayrequire disciplinary action or follow-up.
- Enforces all hospital policies and procedures as directed.
- Officers must display a competent and professional service image yet be approachable and serviceminded at all times.
- This image should encourage people to freely ask for assistance or convey information that mayallow the officer to prevent problems or reduce exposure of the hospital to damage or loss.
- Conduct contraband searches for patient and employee safety as needed
- Monitor individuals or situations to ensure patient and employee safety as needed
- Oversees staff parking permit process, and monitors compliance per established policy andprocedure.
- Performs other related duties as assigned.
Required:
- Requires a high-school diploma or GED
- Successful completion of IAHSS Basic exam within 90 days of hire.
- Maintain IAHSS Basic certification
- Current BLS through American Heart Association within 9 months of hire
- Successful completion of Northwestern Medicine Defensive Tactics in Healthcare within 6 months ofhire
- Interpersonal and communication skills necessary to interact effectively with a variety of individualsincluding employees, medical staff, patients, visitors, law enforcement and other outside agencies
- Writing skills necessary to complete reports and paper work that meets departmental standards.
- Physical ability to stand and walk during much of your work shift patrolling hospital buildings andgrounds.
- Physical ability to respond quickly to emergency situations that may include stair climbing or otherphysical exertion in the protection of patients, visitors, and staff.
- Physical ability to lift/assist with heavy objects occasionally.
- Valid driver's license.
Preferred:
- Experience in healthcare security, police work, or military service
Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.