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Form of workSecurity Officer I
Job Purpose:
Under the supervision of the Manager, Security Operations and reporting directly to the Security Shift Supervisor, Security Officer 1 are responsible for providing physical security, property protection and life safety at Chase Field. Security Officer 1 are also responsible for assisting with investigations and aiding in routine and emergency situations. Officers must be familiar with the operating procedures of various posted positions and mobile positions.
Essential Job Responsibilities and Duties:
- Conduct vehicle inspections including vehicle undercarriages
- Conduct bag and personnel screening including the use of Walk Through and Hand-Held Metal Detectors
- Perform access control and credential checking
- Enforce facility and league policies and procedures as well as the guest code of conduct
- Conduct multiple foot patrols of the facility
- Work static/fixed posts
- Open and secure doors throughout the facility as requested
- Investigate suspicious activity, violations of organizational policy and criminal behavior/activity
- Respond to emergencies in a timely and efficient manner
- Protect facility and organization assets
- Assist staff and guests during emergencies including assisting in evacuations
- Complete accurate reports and paperwork including incident and medical reports
- Provide assistance, direction and information to guests and staff
- Adhere to all appearance and uniform standards
- Provide industry best guest experience
- Other duties as assigned
Knowledge, Skills, Abilities:
- Excellent written and verbal communication skills
- Basic computer skills including proficiency in Microsoft Word and Excel
- Strong ability to work well with co-workers and supervisors in a team environment
- Knowledge of basic security and investigative procedures, tactics and techniques
- Maintain a neat, professional appearance
- Friendly, outgoing personality
- Bilingual-English/Spanish preferred
- Ability to perform all physical requirement of the position
- Ability to pass a comprehensive ongoing background check
- Flexible schedule with the ability to work various shifts including nights and weekends
- Ability to complete required training within specified time periods after hire date
Experience/Education Requirements:
- 1-2 years of security experience
- Prior military, corrections, law enforcement or security experience preferred
- Experience in large venue, or special event security preferred
- Valid Arizona Driver’s License
- National Center for Spectator Sports Safety and Security (NCS4) Certified Sports Venue Staff (CSVS) Certification (provided as part of onboarding and initial training)
- First Aid/CPR/AED certification (within six months of hire)
Physical Requirements:
- Visual acuity
- Dexterity to handle radios, vehicle screening mirrors, hand wands and other essential equipment
- Ability to lift items weighing 25 pounds or more such as barricade, boxes, bags, etc. and carry them over reasonable distances without assistance
- Ability to defend themselves and others
- Ability to conduct multiple foot patrols of the facility over long periods of time without assistance and in all weather conditions
- Ability to stand at fixed posts for several hours at a time in all weather conditions
- Subject to reaching, twisting and kneeling to perform the essential functions of the job
- Ability to reach all areas of the facility by climbing stairs and ladders without assistance
- Ability to respond to emergencies in a timely manner without assistance
- Ability to assists guests and staff in emergencies, including pushing wheelchairs and/or picking up, dragging or otherwise moving persons in distress.
- Ability to work in large crowds and loud environments
