Security Officer

The Security Officer Level 1 (L1) is responsible for the administrative and operational duties associated with a site security team. This position is client-facing and must communicate clearly and professionally with all clients, employees, visitors, vendors, and contractors.

Provides protection for personnel and company property; may arrange for extra protection for key employees. Ensures implementation and maintenance of security procedures based on policies determined by the Security Management to meet required codes and regulations. Completes incident reports and submits for approval. Assists other teams with tasks in and around the facility to include cleanliness, cardboard removal, and light maintenance. Fulfills duties associated with the Shipping and Receiving Department.

ESSENTIAL DUTIES & RESPONSIBILITIES L1

• Ensures that all employees, clients, vendors, and visitors on company property have proper company-issued identification.
• Patrols assigned post on foot to maintain visibility and observes possible unusual activity.
• Ensures that the client, its associates, and RDC personnel are provided with a safe and professional work environment.
• Investigates, repairs if possible, and reports maintenance and safety conditions.
• Ensures that daily administrative documentation is kept concise and complete at all times.
• Maintains all daily assigned equipment in functional and presentable condition.
• Responds to all requests for assistance relayed by employees or clients; completes various company or client assignments as required.
• Assists in performing and maintaining the Shipping and Receiving tasks.
• Investigates and reports fires, evacuations, hazardous situations/other facility related events. Responsibilities include crowd control and assisting Fire Department/EMS or other officials during these processes.
• Maintains familiarity of Security procedures and policies in addition to Company policies.
• Exposure to investigations involving security related accidents/incidents, interviews witnesses, complaints, and victims; gathers physical evidence and preserves it for future use; completes report and follows up with management as needed.
• Performs other job-related duties as assigned.
• Regular, predictable attendance is essential for satisfactory performance.

KNOWLEDGE, SKILLS & ABILITIES L1

• Experience with standard methods, practices, tools and equipment for the security team.
• Knowledge of occupational hazards and safety rules.
• Ability to remain calm in an emergency.
• Knowledge of the Data Center Security Best Practices.
• Excellent customer service skills.
• Strong oral and written communication skills.
• Excellent ability to communicate clearly and concisely in both written and verbal methods with clients, vendors, and co-workers.
• Ability to operate in and promote a rigorous process-driven team environment.
• Ability to logically analyze and solve problems.
• Ability to multi-task multiple projects.
• Strong organizational skills.
• Strong command of the English language with the ability to communicate clearly and concisely in both written and verbal methods.
• Ability to work with a flexible schedule as required.
• Strong Team Player.
• Ability to follow instructions.

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EDUCATION & EXPERIENCE L1

• High School diploma or GED required.
• Law-Enforcement education or a minimum of 6 months of experience in law enforcement, industrial, governmental, or data center security required.
• Experience in the administration and operation of: access control systems, CCTV systems with digital recording, and photo ID systems preferred.

PHYSICAL REQUIREMENTS

• Approximately equal amount of time sitting and walking.
• Requires ability to bend, reach and stand for extended periods.
• Able to hear and speak into a telephone and walkie-talkie.
• Close visual work on a computer terminal.
• Dexterity of hands and fingers to operate any required computer keyboard, mouse, and other technical instruments.
• Requires ability to lift and carry objects weighing up to 50 pounds.
• Requires the ability to climb stairs and ladders.

WORK CONDITIONS

• Data Center environment, including outside perimeter and grounds.
• Exposure to all types of weather conditions.
• Exposure to unpleasant fumes and odors.
• Exposure to hazardous work environments.
• Must work on-site; no telecommuting.

SPECIAL REQUIREMENTS

• Must carry “Security” certification from the appropriate state agency.
• Must follow PPE (Personal Protective Equipment) guidelines as determined for the position.
• Must wear NTT security uniform and proper footwear and present a professional customer-facing image.Unless part of a religious accommodation, no visible piercings other than a maximum of 2 stud ear piercings permitted; no unusual/non-traditional hair colors such as green or hot pink. No visible inappropriate tattoos as determined by Security Manager and Human Resources.

• Must be comfortable working in a highly critical, highly confidential, fast paced environment with shifting priorities.
• Must be able to respond to emergency situations at the data center.
• Must be willing to work outside normal business hours, including weekends, late nights, holidays and be part of on-call protocol.
• Must possess a current, valid state-issued Driver’s License.
• CPR/First Aid Certification (can be obtained in first 6 months working for RDC).

This position requires work to be done onsite at a data center facility and may require use of a personal mobile device. A monthly stipend will be provided to cover expenses incurred for using a personal device, if applicable.

NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Hourly base salary for this position is $ 16.60 - $ 20.70 and is eligible for overtime pay in accordance to local state and federal ‘Wage and Hour’ requirements. A shift differential may be added to compensate for hours worked outside of regular business hours.

All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance.

Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package.

Job Type: Full-time

Pay: $16.60 - $20.70 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Experience level:

• 1 year

Schedule:

• 12 hour shift
• Day shift
• Night shift

Work Location: In person