Security Officer

Mercy Medical Center Mt. Shasta is a member of the Dignity Health system of health care providers and is a not-for-profit medical facility. We are designated as a 25 bed Critical Access Hospital and are accredited by the Joint Commission on Accreditation of Health care Organizations. In addition to our acute care hospital we also own and operate two Rural Health Clinics providing walk-in immediate care as well as scheduled appointments for routine medical needs.We are located in the northernmost area of California and are part of a network of care including Mercy Medical Center Redding and St. Elizabeth Community Hospital in Red Bluff. We are passionate about patient care committed to community outreach advocates for the underserved and dedicated to ensuring that quality affordable health services are available to all who need them. 

Position Summary:

Under direct supervision the incumbent will protect hospital building property and materials. Incumbent will also protect employees patients visitors customer and business partners and provide them with assistance and direction. Incumbent will maintain order and control of foot and vehicular traffic on the grounds and public areas. In addition the incumbent will appropriately handle all calls for service which includes responding to all emergency alarms and codes quickly and efficiently. The position reports to the Manager SA Security. Responsibilities include:

• Protecting staff patients and visitors by responding to calls for assistance in a timely and prudent manner such as violent or unruly patients visitors crimes committed or in progress opening doors and responding to emergency codes.
• Patrol the facility and grounds by foot or vehicle; monitor security alarms and dispatch officers promptly to location(s) where needed and report unsafe acts or conditions.
• Knowledge of emergency procedures equipment supplies reports HIPPA breaches if witnessed; investigate security breaches conduct follow-up investigations and write incident reports.
• Log all activities in a daily log to accurately record events; and (2) complete clear concise and legible reports in a timely manner; use appropriate emergency and radio codes in dispatching Security Officers while knowing hospital campus to ensure that those dispatched are to right location.

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Minimum Qualifications:

• Six (6) months as a Security Officer required
• High school diploma or equivalent required
• Working knowledge of Microsoft Office suite required
• State of California Guard Card required

Preferred Qualifications:

• One year as a hospital Security Officer and previous law enforcement desired
• AA degree in Criminal Justice preferred
• International Healthcare Security and Safety certification preferred