Security Officer

SUMMARY

Candidate is responsible for ensuring the safety and security of the patrons, employees, and all properties owned by Presque Isle Downs.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Candidate will be required to write reports of all incidents that occur.
• Candidate must understand the importance of guest safety.
• Candidate performs functions such as checking identification of patrons and ensuring compliance with the rules and regulations of the PGCB, PLCB, the PHRC, and the standard operating procedures of Presque Isle Downs.
• Candidate must be professional and courteous at all times to both employees and the public.
• Candidate must have excellent communication skills, be polite, smile and present a neat appearance.
• Candidate will aid in the destruction of used cards and dice from table games.
• Candidate will be responsible for escorting fills, credits, and documents to and from the cage and pit.
• When walking through aisle ways, candidate should make sure all vacant, nonfixed slot seating is appropriately tucked in as close to the slot machine as possible and isle way is maintained.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION/EXPERIENCE

High School Diploma or equivalent. Security experience is a plus. Prior working knowledge of customer service is essential.

LANGUAGE ABILITY

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

MATH ABILITY

Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

COMPUTER SKILLS

Must possess intermediate PC skills. Microsoft Office experience required.

CERTIFICATES AND LICENSES

Must be able to obtain and maintain appropriate licensing from the Pennsylvania Gaming Control Board.

SUPERVISORY RESPONSIBILITIES

There are no supervisory responsibilities in this position.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level is high. Candidate will be exposed to smoke on the casino floor. Candidate must be able to work in a fast-paced and demanding environment.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee will be required to stand and sit for extended periods of time. Employee must be able to talk and hear in order to ensure proper communication. This job requires strong vision skills, including close vision, peripheral vision and ability to adjust focus.