Security I

A DRUG-FREE WORKPLACE

JOB DESCRIPTION: Security I

JOB LOCATION: Central Office

DATE POSTED: December 19, 2023

APPLICATION DEADLINE: Until the Position is Filled

HOURS: 8:00 AM to 4:30 PM, Monday - Friday

PAY: $18.00/Hourly

FLSA STATUS: Hourly/Non-Bargaining

APPLICATION PROCESS:
Applications will be accepted online at www.starkmha.org or by mail to the HR Coordinator, Stark Metropolitan Housing Authority, 400 Tuscarawas Street E, Canton, OH 44702-1131.

The Human Resources Department does not accept telephone inquiries regarding Job Postings. You will be notified by US Mail or Email. Please note that it may take 1 to 30 days for Human Resources (HR) to review your job application. If HR has not contacted you within 30 days, please assume the position has been filled. Thank you.

Included Benefits OPERS Pension Plan contribution

• Excellent Medical, Dental, and Vision Insurance
• 13 Annual Paid Holidays
• 2 Weeks of Vacation

Accrued Sick Time (accrual begins on your first day of employment)

STARK METROPOLITAN HOUSING AUTHORITY

Job Title:Security I
Reports to: Security and Compliance Coordinator
Department: Security
Date: March 29, 2023
FLSA Status: Hourly/Non-Bargaining

General Purpose:

The primary purpose of this position is to patrol assigned areas and report activity that may be illegal, dangerous, or in violation of SMHA policies and procedures. Respond to complaints and tips concerning program violations, thefts from, and/or attempts to defraud the Stark Metropolitan Housing Authority (“SMHA” or “Agency”). All activities must support SMHA's strategic goals and objectives.

Essential Duties and Responsibilities:
The below statements are intended to describe the general nature and scope of the work being performed in this position. This is not a complete listing of all responsibilities, duties, and/or skills required. Other duties may be assigned.

• Patrol assigned areas, report any activity that may be illegal, dangerous, or in violation of SMHA lease agreements; maintains accurate records of problem situations, gather information while on assignment, and maintains a visible presence at developments occupied by SMHA residents.
• Assists with setouts as determined and assigned by the Security and Compliance Coordinator.
• Secures SMHA buildings and parking areas as assigned; monitors Central Office lobby and events scheduled at an assigned facility; is available to respond to emergencies such as fires, power outages, etc. as needed.
• Reports and records any action that was taken during an investigation.
• Interacts with SMHA residents.
• Camera surveillance and review.
• Enforces parking and house rule violations.

Miscellaneous

• Devotes appropriate attention to SMHA objectives as assigned, ensuring that such goals are met or exceeded.
• Works weekends, and after hours and maintains an on-call status as needed.
• Maintains a record of acceptable attendance and punctuality.
• Other duties as assigned.

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

Behavioral Competencies: This position requires incumbents to exhibit the following behavioral skills:

Commitment: Sets high standards of performance; pursues aggressive goals and works hard/smart to achieve them; strives for results and success; conveys a sense of urgency and brings issues to closure; persists despite obstacles and opposition.

Customer Service: Meets/exceeds the expectations and requirements of internal and external customers; identifies, understands, monitors, and measures the needs of both internal and external customers; talks and acts with customers in mind. Recognizes working colleagues as customers.

Effective Communication: Ensures important information is passed to those who need to know; conveys necessary information clearly and effectively orally or in writing. Demonstrates attention to, and conveys an understanding of, the comments and questions of others; listens effectively.

Responsiveness and Accountability: Demonstrates a high level of conscientiousness; holds oneself personally responsible for one's work; does a fair share of work.

Job Competencies:

Knowledge of investigative practices and methods; knowledge of Ohio law and procedures; knowledge of interview and interrogation techniques; knowledge of the proper procedures for the identification and preservation of evidence; strong problem-solving skills; ability to prepare meaningful reports, summaries, and presentations incorporating findings and conclusions; multi-tasking and prioritization; ability to maintain confidentiality.

• Education, Experience, and Certifications:

High school diploma or equivalent, and a minimum of five (5) years of experience in a related field; or the equivalent combination of education and experience. Possession of a valid, State of Ohio vehicle operator’s license is required and must be insurable under SMHA’s automobile insurance policy. Computer Skills:

To perform this job successfully, an individual should be capable of using legal case management, database, e-mail, internet, spreadsheet, and word processing software. Knowledge of common office equipment and machines is required. Must be able to learn other computer software programs as required by assigned tasks.

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

While performing the duties of this job, the employee is frequently required to visit and move about SMHA properties, meet with residents, conduct investigations, and observe property activities. The incumbent is also often required to maintain a stationary position, operate computers and other office equipment, move about the office, attend onsite and offsite meetings, and communicate. The employee must be able to accurately exchange information in person, in writing, and via e-mail and telephone. The employee must occasionally transport up to 40 pounds.

Working Conditions: The work environment characteristics described here are representative of those an employee encounter while performing the essential functions of this job:

Office, residential property, and outdoor environment. Employees may be exposed to outdoor weather conditions and possibly hostile and/or dangerous situations. Must be available for work after normal business hours and on weekends.
Moderate noise level.

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Experience level:

• 1 year

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• On call

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person