Security Engineer

At OST, we're a bit like what you may call a machine, but with a more human touch. Day in and day out for the last 27 years we've been more than just a staffing company. Throughout this time we've built relationships, we've grown together internally and externally, and have created a system that allows us to personally cater to the needs of our clients and candidates. As we celebrate this occasion, it important to note that for us, 27 years is more than just a number or an anniversary. It is 27 years of relationships, 27 years of trust, and 27 years of total reliability. We've been a mentor for some, a team builder for others, but most importantly we've been there. We know there is no substitute for experience, so let us help you navigate through the ever changing web of talent.
Operating in a crowded marketplace, we have succeeded by staying ahead of the curve. No two projects are the same, and neither are our solutions. We've got the connections. We know the people. We have the opportunities. How soon can you start?
Open Systems Technologies is an Equal Opportunity Employer. All decisions regarding employment will be made without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state or local law.

Responsibilities:

• Efficient application of industry standard methods to solving complex security related problems
• Accurate tracking and reporting of field or lab time spent on customer firewalling solutions.
• Liaison with customers and partner engineering equipment suppliers.
• Provide Tier III Support to the NOC for all Spectrotel routing and/or security related products
• Provide Tier II support and administration for new products during initial product rollouts, ex. IPS, Managed Exchange, etc.
• Work and Resolve assigned trouble tickets and orders according to existing troubleshooting, ticket management, and customer communication policies.
• Provide pre-sale support to Sales Engineering team for OTB applications and offers
• Provide post sale support to the provisioning team for OTB applications
• Track and maintain all activities in trouble tickets according to established methods of procedures to create and maintain history on configurations and customer requests for them.
• Administrate Network Management Systems' applications and Methods of Procedures, including Solar Winds, Fortimanager, Meraki Cloud services.
• Direct Field Technicians at customer premises in maintenance activities for security products.
• Maintain Cisco certifications as Security and/or VOIP specialists.
• Perform other duties as instructed by Spectrotel Management

Skills:

• Fortinet, Meraki, or ASA firewalling equipment.
• Basic familiarity with a Siem
• Familiarity of the basic structure of a PCI compliant network.
• Cisco IOS, Wireless & Switching
• Nortel Router, Wireless & Switching
• Microsoft server family
• Microsoft Exchange

All your information will be kept confidential according to EEO guidelines.