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SalaryAt U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Description
The Shift manager is an exempt employee that provides work direction and coordinates the activities of staff involved in operations activities. The manager can perform the most complex assignments and gets involved in solving the most complex problems seeking guidance and advice from the operations manager only in the most complex matters. The shift manager has a large degree of independence in making decisions and is able to conduct duties and responsibilities of the SCC operator position while overseeing daily operations and managing special assignments, such as staffing, knowledge management, training and/or quality assurance.
Basic Qualifications
- Bachelor's degree, or equivalent work experience
- Typically, more than two years of applicable experience
Preferred Skills/Experience
- Thorough knowledge of operations, products/services, systems, and risks/controls applicable to assigned area
- Thorough understanding of applicable laws, regulations, financial services, and regulatory trends
- Well-developed analytical skills
- Ability to research and manage multiple projects and deadlines simultaneously
- Strong PC skills, particularly word processing, spreadsheet, databases, and presentations
- Effective verbal and written communication skills
- Good at developing effective working relationships.
- Flexible and Views change or problems as opportunities to grow and to develop new and better ways to do things; adjusts to change in routine; copes with demands put on them due to the changing demands from management.
- Takes initiative. Assumes responsibility for necessary actions and problem resolution when accountability is not clear.
Schedule is:
- On site, Monday- Friday 11:30 PM CT - 8:00 AM CT
- Additionally on Tuesday, Wednesday and Thursday we have an 11:00 AM CT huddle for approximately one hour with all leadership.
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
EEO is the Law
U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, US Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401k contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $69,360.00 - $81,600.00 - $89,760.00 Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.
