Security Console Operator

Mulligan Security, the tri-state's leading private security organization, has immediate job opportunities for Security Console Operatorsat Class “A” commercial properties in New York City.

The Security Console Operator will be assigned to the Security Operations Center (SOC) of a busy commercial office building in Manhattan. Candidates must have the desire to work in a fast-paced, multi-faceted environment with a keen focus on attention to detail.

The Security Console Operator is a full-time position with the possibility of overtime, candidate must be able to work weekends.

Essential Functions

• Answer telephone calls and e-mails from management, tenants and visitors in a timely and professional manner
• Retrieve and process the necessary information rapidly to ensure the message is properly communicated to any interested parties
• Ability to operate radio or telephone equipment to communicate critical information to both armed and unarmed security personnel on location while following established protocols and notifying emergency services
• Polished telephone and verbal communication skills when speaking to others which demonstrates an organized and serious atmosphere and represents Mulligan Security in a professional manner
• Monitor a large CCTV network and a familiarity with camera operations and video retrieval
• Ability to operate access control systems, run reports, activate or deactivate card access, maintain Do Not Admit groups and communicate with other security vendors as needed
• Ability to assess and evaluate situations effectively
• Ability to identify critical issues quickly and accurately
• Advanced computer sills with experience in Microsoft Office, specifically Outlook, Word, Excel and PowerPoint

Requirements

• Must be a NYS Licensed Security Officer
• Must be able to pass any required training or other qualifications for licensing
• Minimum of two years verifiable and successful security experience in a Console Operator position

Benefits

We offer a competitive starting wage including an extensive benefit package: Free healthcare, 401k plan, paid holidays, paid sick time and vacation.'