Secretary AIM Therapies

Overview

CHI Mercy Health offers the unique opportunity to grow professionally in a supportive highly rewarding work environment and to satisfy your soul in the surroundings of a breathtakingly beautiful natural setting. More than 100 years after the founding of our organization the core values - Compassion Inclusion Integrity Excellence and Collaboration - that guide our interactions with our patients and each other remain the same. In the welcoming embrace of these nurturing communities you will feel immediately at home. 

Roseburg is located on Interstate 5 in Southern Oregons scenic Douglas County. The community is nestled in a lush forested region known as the 100 Valleys of the Umpqua. In many places you’ll find it hard to maintain a healthy work-life/personal-life balance because the pace of one is indistinguishable from the other. Not here. Life never stops here but it slows to an easy welcome pace. A traffic jam means you missed the yellow and have to wait for the next green. A terrible parking space is the one across from the restaurant instead of in front of it. And the three words you may never hear are “Wow that’s expensive.” Easy is the best way to describe life here. Hard-to-beat works too.

 

While you’re busy impacting the healthcare industry, we’ll take care of you with benefits that may include health/dental/vision, FSA, matching retirement plans, paid vacation, adoption assistance, annual bonus eligibility, and more!

Responsibilities

Shift: Monday - Friday 8am - 5pm

 

Job Summary:

 

Under the direction of the Office Supervisor, the Secretary is responsible for providing high quality secretarial services to the entire operation. This position has a broad base of knowledge and ability in the areas of organization, communication and technical secretarial skills.

 

Essential Duties:

• Completes typing and transcription in a timely manner as assigned. Requests additional coverage as needed through the use of contract transcriptionist or other secretarial staff to maintain the minimum five day turnaround for finalized reports.
• Monitors outgoing reports to ensure accurate distribution to referring physicians and insurers. All reports faxed to referring physician within five days of finalized report date.
• Maintains appropriate incoming and outgoing telephone communications on a multi-line phone system and redirects as necessary. Answers incoming calls by the third ring and always identifies self, stating name and department.
• Maintains medical records and filing. This involves obtaining medical records for new patients, scanning documents into Meditech and closing patient files on discharge. All new patients will have current medical records on file within 48 hours of evaluation.
• Maintains the appointment calendar. This involves scheduling patient appointments, scheduling meeting/education time for therapists and rescheduling appointments as needed when therapists are out of the office unexpectedly.
• Accurately and timely enters daily therapy charges into Meditech and participates in the timely month-end closure process.
• Maintains billing information in Meditech (ins. Info, billing codes, etc) to ensure timely and accurate final insurance claim submissions. This involves working multiple daily insurance error lists and communicating the status for the claims with the CBO and Business Office. All billing reports will be worked within 24 hours of receipt.
• Monitors and schedules incoming therapy referrals daily from patients, physicians, and other care facilities in person, by telephone and fax. All incoming referrals will be contacted for scheduling within 48 hours of receipt of referral.
• Contacts cancellations and no-shows in a timely manner and enters into the system. Reschedules patients or refers to therapist for discharge. Contacts the referring physician’s office to inform them of the discharge.
• Appropriately checks in new patients. Completes registrations in Meditech, Appointments Everywhere and sets patient up with FOTO (Focus on Therapeutic Outcomes). Ensures no more that 5 minute wait for registration.
• Obtains the appropriate insurance authorization for treatment and verifies patient benefits and eligibility. This includes using the ICD-9/10 coding manual to look up the appropriate diagnosis code and the CPT-4 coding manual to look up the appropriate therapy procedures.

Qualifications

License/Certifications:

• None

Experience:

• Two (2) years secretarial experience required.
• Knowledge of medical terminology and experience in a health care environment preferred.
• Previous experience in medical records and insurance billing preferred.
• Must be computer literate. Experience using Word, Excel and Outlook applications preferred.
• Must have a clear understanding of general filing principles.

Education:

• High School diploma or GED required.

Qualifications:

License/Certifications:

• None

Experience:

• Two (2) years secretarial experience required.
• Knowledge of medical terminology and experience in a health care environment preferred.
• Previous experience in medical records and insurance billing preferred.
• Must be computer literate. Experience using Word, Excel and Outlook applications preferred.
• Must have a clear understanding of general filing principles.

Education:

• High School diploma or GED required.

Employment Type: Full Time