Second Shift Supervisor, Specimen Management

Company Description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over 30 years, Eurofins has grown from one laboratory in Nantes, France to 58,000 staff across a decentralised and entrepreneurial network of 900 laboratories in over 54 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

In 2021, Eurofins generated total revenues of EUR 6.72 billion, and has been among the best performing stocks in Europe over the past 20 years.

Job Description

Purpose of the Job and Expected outcome:

The Second Shift Supervisor oversees the business operations of the reception department within Specimen Management during their shift. Operations include but are not limited to: Sample reception and unpacking, Accessioning of frozen samples, quality control of sample accessioning, and delivery of samples to their next destination.

Key Accountabilities

• Responsible for scheduling of Second Shift staff.
• Track and record attendance of Second Shift staff.
• Responsible for the delegation of tasks to departmental leads.
• Ensure allocation of human-power to maximize daily workflows and reallocate human-power as necessary.
• Monitor daily operations and ensure that standardized workflows and task transition time points are followed.
• Oversee departmental staff, maintaining training files including completion of training and documentation of competency, providing guidance and correction where needed.
• Monitor departmental emails and provide prompt responses.
• Oversee data cleaning requests.
• Oversee new study or study amendment updates are checked through performance of QC runs upon request.
• Make requests for study priming updates where applicable.
• Actively listen to interpersonal conflicts and intercede where appropriate.
• Actively participate in daily Specimen Management huddles and weekly Specimen Management leadership meetings.
• Coordinate with loading dock neighboring entities to ensure ECL staff is following standardized processes to ensure quality and safety.
• Actively participate with global management in process improvement initiatives.
• Supports the Manager in the investigation of quality assurance issues.

Qualifications

Position Specifications and Job Requirements

Experience

• Minimum 2 years of working experience in a production environment, preferably in healthcare.
• Minimum 2 years of experience working with enterprise-grade application (LIMS preferred).
• Minimum 2 years of experience in a leadership position.

Education

• High school diploma required
• 2 or 4 year degree in a business, healthcare, or science field preferred

Other

• Clear communicator.
• Strong interpersonal skills.
• Well-developed leadership ability.
• Attention to detail
• Eagerness to learn.
• Flexible working hours including weekends.
• Ability to multi-task and work in a face paced environment.
• Ability to set priorities and work accurately under deadlines.
• Problem solving skills.
• Proficient in 0ffice 365 programs.

Additional Information

• Excellent full time benefits including comprehensive medical coverage, dental, and vision options
• Life and disability insurance
• 401(k) with company match
• Paid vacation and holidays

Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.