Seasonal Shipping and Receiving Associate

If you're passionate about aviation and want to be part of an incredible team, consider joining The Museum of Flight's Store as our Seasonal Receiving Staff Member. In this role, you'll play a crucial part in ensuring that our guests find products they love. From pricing and organizing stock to assisting with shipments, you'll contribute to the smooth operation of our store. Plus, you'll have the chance to immerse yourself in the fascinating world of flight while gaining valuable retail experience. Working closely with the team, this daytime retail position will be scheduled for up to 40 hours per week, Monday through Friday.
Summary
The Shipping and Receiving Associate supports the mission of The Museum of Flight by performing all Shipping and Receiving activities for the store and online retail orders. This position maintains the retail stockroom, as well as prepares inventory for the retail sales floor. This position allocates incoming shipments to the appropriate floor and storage locations. Additionally, may provide first level customer service and supports the inventory control activities, when applicable.
Essential Duties & Responsibilities
Following is a summary of the essential functions for this job. Other duties may be performed both major and minor, which are not mentioned below. Specific activities may change from time to time. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential job functions.

1. Confirm existing barcodes and enter barcodes for new products, price merchandise and prepare products for retail areas and sales floor.
2. Prepare all merchandise returns for credit or exchange.
3. Shipping: process retail orders for The Museum of Flight Store, web store, and other shipments for The Museum of Flight, including international shipping.
4. Organize, clean, and maintain retail stock areas including consolidating and organizing spaces for overstock and incoming items, clear labeling, and maintaining a safe work environment by keeping aisles and hallways clear and clutter free.
5. Assist store staff in maintaining appropriate stock levels on the floor and in the backroom. Pull and stock weekly transfers for all store area operations.
6. Respond to customer correspondence and calls regarding shipments, returns, and exchanges as assigned.
7. Assist with monthly cycle counts for store inventory and update inventory bin numbers.
8. Assist the supervisor in monitoring the availability of website items and updating product availability when necessary.
9. Perform other duties as assigned.

Qualifications
Education & Experience

• High school diploma or equivalent preferred
• A minimum of two (2) years' experience in a retail or customer service-oriented setting.
• Strong preference for at least one year of retail Shipping and Receiving experience.

Knowledge

• Knowledge in inventory control and check & balance procedures relating to store inventory.

Skills

• Demonstrated customer service skills within a diverse population.
• Strong organization skills and attention to detail.
• Basic computer skills including Microsoft Office software, such as Excel and Outlook.

Abilities

• Ability to work efficiently to complete tasks and projects with little to no direct supervision.
• Detail oriented, including timely and effective decision making.
• Willingness and ability to learn database software or computer programs.

License & Certification

• None

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Schedule is set by the supervisor with flexibility for evening and variable hours based on Museum need.
• No travel is expected for this position.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• On-site attendance is essential to perform the duties of this position.
• Must be able to lift up to properly lift 50 pounds with or without assistance.
• This position requires use of stairs, repetitive wrist and arm movement; grabbing, reaching, pulling, overhead activities, working from ladders and step stools.
• The ability to bend, carry, reach to the side, front and overhead, push, pull, focus, walk, stand, twist and squat are frequent requirements for this position.
• Must be able to be physically active for the duration of a shift. Must be able to be physically active for the duration of a shift.

Benefits
The Museum of Flight offers seasonal employees benefits which include accrued sick leave, paid working holidays, 403(b) retirement plan anda 25% discount at the Museum Store.
Compensation
The hourly rate for this position is $20.00 per hour.
Important Information
The Museum of Flight is committed to reflecting the diverse community around us. We continue to listen, learn, and implement change so that we can become a more inclusive organization that addresses bias and inequity, and better serves our communities. We highly encourage persons of color, members of marginalized communities, women, non-binary, and LGBTQIA+ individuals to apply.
Prior to hire and once an initial offer of employment has been made, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
The Museum of Flight is an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, color, age, sex, religion, national origin, disability, veteran's status, sexual orientation, or gender identity/expression.
This organization participates in E-Verify.
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