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Form of workABOUT THE COMPANY:
Perry Ellis is a clothing company of Menswear designer & retail chain featuring tailored apparel, from suits to casual wear & accessories. Perry Ellis' passion and OPTIMISM for living life to the fullest is instilled in the culture, written into its history, and sewn into every product.
SUMMARY:
The Sales Associate's primary function is to sell and promote Perry Ellis merchandise through execution of Perry Ellis customer service standards. Their duties include greeting customers when they enter the store, helping customers find specific products or showing them how to use them and ringing up customer purchases on the POS register.
RESPONSIBILITIES:
- Interacts with customers in a courteous, friendly manner (e.g., maintains eye contact, smiles).
- Generates maximum sales potential in accordance with the Perry Ellis customer service standards.
- Builds repeat customer base through excellent PE Loyalty Program data capture.
- Maintains strong knowledge regarding product, promotions, and special events in order to communicate to customers more effectively.
- Consistently foster a positive store experience by treating all customers and staff members in a fair and consistent manner.
- Effectively maintains floor coverage; acknowledges every customer; treats customers with priority over assigned tasks.
- Consistently productive throughout the entire shift (e.g., effectively uses idle time to replenish products, maintain visual displays, engage with customers, etc.).
- Consistently reports to work on time.
- Demonstrates flexibility with his/her schedule.
- Understand individual and store sales goals .
- Follow all operational policies and procedures.
- Follows guidance from management to execute visual standards, recovery and replenishment.
REQUIREMENTS:
- Energetic and positive attitude
- Retail experience is preferred.
- Strong verbal and written skills.
- Strong interpersonal communication and customer service skills.
- Customer service-oriented (outgoing, friendly, and personable with a positive attitude)
