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Form of workRIDE OPERATOR (SEASONAL)
Mission Statement: Connect. Inspire. Conserve. Connect people with nature. Inspire them to conserve.
Mission Statement: Connect. Inspire. Conserve. Connect people with nature. Inspire them to conserve.
REPORTS TO: Guest Services Management
SEASONAL OR NONSEASONAL: Seasonal, Non-benefited
FLSA STATUS: Hourly, Non-Exempt
POSITION SUMMARY: Provide exceptional customer service while operating the zoo rides (carousel, tram and train) in a safe and efficient manner.
POSITION REQUIREMENTS:
SEASONAL OR NONSEASONAL: Seasonal, Non-benefited
FLSA STATUS: Hourly, Non-Exempt
POSITION SUMMARY: Provide exceptional customer service while operating the zoo rides (carousel, tram and train) in a safe and efficient manner.
POSITION REQUIREMENTS:
- Minimum 18 years of age with a valid driver’s license with an excellent driving record to operate tram and train.
- Minimum 18 years of age to operate the carousel.
- Relate positively with diverse groups of people, including guests, staff, volunteers and vendors.
- Must have a strong work ethic and be detailed oriented.
- Must be able to work independently and as part of a group.
- Ability to plan, organize and handle multiple tasks as necessary.
- Must be able to adapt to changing assignments, environment and maintain a positive attitude.
- Comply with all Binder Park Zoo policies and procedures.
- Ability to work a flexible schedule including evenings, weekends and holidays.
- Basic math skills for purposes of cash handling.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
- Basic computer and cash register operation.
- Performing job in a professional, knowledgeable and courteous manner.
- Responsible for guest safety in/on/around the rides.
- Understanding of the functions and mechanics of the zoo equipment.
- Identifying and reporting possible mechanical problems of the zoo equipment.
- Performing the opening and closing duties of assigned area.
- Communicating and enforcing ride safety rules and guidelines with guests and staff.
- Assist in the loading, unloading and securing of guests and their belongings including but not limited to wheelchairs, motorized aids, and strollers.
OTHER DUTIES AND RESPONSIBILLITIES:
- Assisting with the maintenance of the ride (cleaning and preventive maintenance).
- Assisting with the maintenance of the train tracks and areas surrounding the train route.
- Assisting with the upkeep and appearance of assigned areas, including buildings, depots, routes and roads.
- Assisting staff with emergency situations as directed
- Participating in individual and team oriented zoo projects as necessary.
- Management reserves the right to train and direct the workload as needed.
SUPERVISORY RESPONSIBILITIES: N/A
PHYSICAL AND ENVIRONMENTAL DEMANDS:
- Ability to sit, stand, bend, lift and move intermittently.
- Ability to lift and carry up to 50 lbs.
- Ability to read, speak and write English in order to fulfill job functions in an understandable way.
- Ability to work outside in all weather conditions.
