Seasonal Pro Shop Attendant/Office Clerk

To apply and for additional information please visit: https://www.umatilla-city.org/hr/page/seasonal-part-time-pro-shop-attendant-office-clerk

Under basic supervision, performs customer service and administrative work. Responsible for sale of Pro Shop items, collection of fees, registration of players, and assigning tee times.

• Greets guests, provides prompt, courteous and friendly customer service.
• Manages reservation system, checks guests in, collects fees, and assigns tee times; informs players of course rules and regulation, maintains logs.
• Sales merchandise, maintain inventory records, and accurately reconciles cash register sales with daily sales reports.
• Keeps updated on and provides information on upcoming tournaments and events.
• Assists in coordinating and providing assistance in department tournaments and events.
• Assists guests with all their needs while in the Pro Shop; Ensures inquiries and requests are met efficiently and professionally; Ensures complaints are dealt with in a pleasant manner and recorded for the Golf Course Administrative Supervisor.
• Maintains the Pro Shop environment by keeping the shop neat and orderly by general housekeeping duties: maintains, cleans, and straightens merchandise displays, cleans facility.
• Records and documents any safety hazards or other important situations immediately to supervisor.
• Accepts orders/shipments and stocks shelves/racks. Advises supervisor of receipt of items and inventory levels as needed.
• Answers phones, direct calls, and answer customer questions professionally.
• Maintain cleanliness of public restrooms.
• Ensures collection and recording receipt of appropriate payment (cash, credit card transactions); Handles and records cash and credit card transactions in accordance with department and City procedures.
• Follows procedures for proper opening and closing of Pro Shop.
• Maintains positive professional and effective working relationships by providing exceptional customer service.
• Regular attendance is an essential function of this job to ensure continuity.
• May be required to work early mornings, evenings, holidays or weekends as needed.
• Performs all work duties and activities in accordance with City policies and procedures; follows safety policies and practices, works in a safe manner, and reports unsafe activity and conditions.
• May be cross trained to work in other city park facilities
• This list is illustrative only and not intended to specify every duty and job responsibility

Job Types: Part-time, Temporary

Pay: $13.20 - $15.00 per hour

Weekly day range:

• Every weekend
• Monday to Friday
• Weekends as needed

Work Location: In person