Seasonal Event Ambassador - Guest Services

Marksman is seeking Temporary Customer Service Professionals who can deliver a concierge level of service while maintaining a safe and secure environment for one of Charlotte's premier Event & Convention venues.

Days, nights, and/or weekend work availability is a must. The ideal candidate will have experience in customer service, Guest Services, and/or call centers.

Payrate: $17/hr on-call seasonal

• Bi-Weekly Pay
• Competitive compensation
• Career advancement opportunities
• Employee referral bonus program
• Employee recognition events
• Employee performance incentives/rewards
• Professional growth and development opportunities

Responsibilities:

• Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
• Resolves customer complaints; assists customers in all inquiries in connection with site services, hours of operations, directions, etc.
• Checks in/out guests in an efficient and friendly manner
• Report maintenance or equipment problems to appropriate personnel
• Multitasking in a fast-paced setting
• Maintain poise, self-confidence, make sound decisions, react quickly under stress, maintain self-control
• Always maintain a professional image and friendly demeanor

Qualifications:

• At least 18 years of age or older
• High school diploma or equivalent
• Minimum of 1 year of customer service experience
• Exceptional interpersonal and relationship building skills
• Have a positive attitude
• Strong verbal and written communication skills
• Strong organizational skills and the ability to multitask
• Be able to stand and walk for long periods
• Able to withstand extreme temperatures; hot and cold
• Ability to pass a criminal background check and drug screen