Address
Form of workSDS Transportation Support Representative
- 18822
- 242 Sheetz Way
- CLAYSBURG, Pennsylvania
- Full-Time
- 3rd Shift
- On-Site
Job Description
Shifts run from 9pm – 7am with a rotating schedule
OVERVIEW
Provides administrative, technical, and safety support to the SDS Drivers and Delivery Assistants.
RESPONSIBILITIES (other duties may be assigned)
1. First point of contact for Drivers and DAs while on route. Document and log communication from Drivers and Stores. Alert Management as needed or follow a predetermined action plan to ensure Store and Driver satisfaction
2. Liaison between Driver, Driver Manager and Ryder Customer Support for road side assistance
3. Monitor and evaluate product temperatures on SBK routes via device monitoring system. Alert Drivers and follow operational procedures to ensure product being delivered is with-in food safety guidelines
4. Complete end of route processes including order posting and compiling credit information from trip sheets
5. Support inbound freight deliveries when receiving desk is closed
6. Operate multiple systems to prepare DC & SBK route data for Electronic Logging Devices and Proof of Delivery Scanners.
7. Assist Drivers with Electronic Logging Devices and Proof of Delivery Scanners; trouble shoot errors, assign replacements and log tickets when service is needed
8. Create and distribute DC & SBK daily route packets; which includes bills of lading for regular orders, hazardous materials BOLs, special requests, etc.
9. Reconcile monthly p-card statements and review expenses for layovers and meals. Report any overages or mis-use of p-cards to Supervisor
10. Complete additional tasks as assigned
QUALIFICATIONS
(Equivalent combinations of education, licenses, certifications and/or experience may be considered)
Education
- High School Diploma/GED required
Experience
- Minimum 1 year experience with technical systems and data entry required
Licenses/Certifications
- N/A
Tools & Equipment (Other than general office equipment):
- None
ABOUT SHEETZ:
Since 1952, Sheetz, Inc. has served up top-tier convenience and customer service to its communities at the intersection of food and convenience. The family-owned company continues to experience limitless growth resulting in over 675 locations in Pennsylvania, Ohio, Virginia, West Virginia, Maryland and North Carolina (Michigan coming soon!).
Our mission at Sheetz has been to meet every need of a customers on-the-go, from gas to snacks and everything in between. Of course, things have changed over the course of over 70 years. We like it that way, because we understand that innovation is the key to good business. Life is faster and busier, and customers expect us to be there when they need us most. One thing that always will remain the same is our commitment to Total Customer Focus, valuing and embracing our employees at a high-level, and supporting the communities in which we operate.
Our mission at Sheetz has been to meet every need of a customers on-the-go, from gas to snacks and everything in between. Of course, things have changed over the course of over 70 years. We like it that way, because we understand that innovation is the key to good business. Life is faster and busier, and customers expect us to be there when they need us most. One thing that always will remain the same is our commitment to Total Customer Focus, valuing and embracing our employees at a high-level, and supporting the communities in which we operate.
