Job Title:
Scheduling/Billing Specialist (FT) Outpatient Clinic Johnson City, TN
Job Code:
MSHA000BDX
Location:
CARDIOVASCULAR ASSOCIATES, Johnson City, TN
Position Type:
Full-time (scheduled 72 hrs or more per pay period)
Job Definition
Job DescriptionSCOPE OF POSITION
The Scheduling & Billing Specialist is responsible for various aspects of scheduling and billing in the clinic. Specific duties may include:
- Scheduling incoming referrals with the patient and referring clinician, working the electronic referral, and mailing the patient new patient paperwork.
- Managing outgoing referrals appointment for patients at referral source, verifying insurance eligibility, obtaining authorization for certain outgoing procedures and/or visits, and obtaining documentation following the patient’s referral appointment.
- Fulfilling Medical Records Requests- whether it be urgent requests in the offices or sending them to STAT and following up with the status of requests for patients/companies.
- Scheduling surgeries in the pediatric and adult specialty operating rooms. Working closely with the OR team in utilizing block time and scheduling procedures within providers schedules.
- Obtaining pre-authorizations for procedures that we schedule within our practice and local facilities for our providers.
- Arranging surgeon schedule to accommodate urgent surgeries vs. routine surgeries.
- Coordinating surgeries scheduled with other surgeons as needed.
- Coordinating with appropriate vendors to make them aware of surgeries scheduled.
- Informing patients of scheduled procedures at local and outside facilities with our surgeons.
- Preparing/prepping clinic records for upcoming appointments and ensuring that patients have all imaging/procedures completed prior to following up with our office.
- Working work queues within Epic to fix claim edits and charge review errors.
- Scheduling peer to peer with insurance company and arranging time on providers schedule to complete.
- Answer phones, confirm appointments and address patient questions.
- Help with rescheduling appointments as needed.
- Verifying patient insurance for upcoming appointments.
- Scanning in all office documents and outside records.
REPORTING RELATIONSHIP
See Table of Organization.
EDUCATION EXPERIENCE
Required – High School Graduate and 2 years’ experience in the medical field. Successful completion of a medical terminology course or must complete within one year of assuming position.
Excellent multi-tasking and attention to detail. Must have ability to communicate clearly and kindly with patients, clinicians, and co-workers. Ability to maintain confidentiality and observe HIPAA compliance.
Preferred:
Completion of Medical Secretary or Medical Assistant Program.
Compensation
Job Type: Full-time