Overview:
The Scheduling Specialist coordinates the scheduling of patient visits to include ancillary appointments or booking OR procedures or imaging exams. Ensure pre-visit information is accurate to support visit authorization. Maintains knowledge of insurance requirements to facilitate/communicate precertification requirements of our contracted payers. Provide exemplary customer service to those served.
Qualifications:
- Must possess a high school diploma or GED
- 1 year experience in customer service and/or Patient Access
Must possess skills in basic computer knowledge.
- Must be able to perform routine clerical tasks, copiers, scanners etc.
- Must be able to accurately type 30 WPM.
- Work calmly and effectively in a fast paced, hectic and at times hostile environment.
- Prioritize tasks and responsibilities.
- Must have personal integrity and ability to function effectively as a team