Scheduler Home Health Care

At ComForCare Home Care we value our employee team like family. We celebrate success and have fun! Our focus is to help our clients and employees to live their best lives possible. Will you help us?
We invite you to become part of our team! If you are an experienced scheduler with strong references, consider joining our leadership team!

• $17-$20 an hour starting pay based on experience.
• PTO
• 401K
• 401k matching
• Flexible working hours
• On-call hours

Scheduler Position Summary:
Performs clerical/scheduling activities that facilitate Agency operations. These activities include coordination of employee schedules with client wants/needs, processing intake information, and communication with referral sources. Hours to be worked for this position may vary.
This position is located in Ypsilanti Michigan, and it is a requirement that you live within 25 minutes of zip code 48197, as there are some office days/meetings required as a part of the hybrid schedule. There is also an on-call requirement for a couple days during the week during which time you need to be available to care give in emergent situations from 5pm-9am.
Requirements:

• High school graduate; advanced education desirable
• Current scheduling experience, preferably scheduling for a temporary Agency or in Home Health
• Reliable transportation, a valid drivers license, vehicle insurance, and a clean driving record
• Knowledge of medical terminology or a general medical background desirable
• Demonstrates strong verbal, written and interpersonal communication skills
• Computer literate or willing to be trained on a personal computer
• Speaks, reads, writes, and comprehends English
• Demonstrates time management, organizational skills, and ability to function with minimal direction
• The ability to work in a rotating on-call 24/7 schedule to ensure clients needs are met in case of emergent situations, which occasionally includes being the caregiver of last resort. To adequately provide on call, caregivers MUST be able to work in all available environments (including facilities) with few restrictions (dogs, cats, smokers, driver, distance). Including level 3 client care if needed (Transfers, incontinence care, medical equipment competency). During an on-call shift the scheduler must be available for immediate emergency deployment for any client within Washtenaw and Livingston counties.
• Live within 25 minutes of Ypsilanti, 48197
• Covid Vaccinated, preferred
• At least 2-3 years in a caregiver role, including personal care
• 2 or more strong professional references from past or current employment

Job Duties:
1. Maintains schedule for services requested and provided to agency clients.

• Assures that cases are filled within established time frames.
• Completes documentation (paper or automated system).
• Provides appropriate notification of schedule to employee, client, contract agency, supervisor, and others as appropriate.
• Monitors overtime and mileage records of employees.
• Responds to emergency calls and arranges schedule accordingly.

2. Provides direction to caregivers and communicates with supervisors as needed to assure safe and effective coverage of client needs.

• Assigns Agency staff to clients as directed by the licensed professional staff, Plan of Care/Aide Care Plan, and service request
• Assures employees receive complete and accurate directions and information about client needs as directed by licensed professional staff, Plan of Care/Aide Care Plan, and service request.
• Reports any scheduling changes and/or client concerns to the supervisor. Notifies clients of changes and monitors employee performance in areas of dependability, responsiveness, timeliness, and client concerns.
• Participates in the evaluation and performance review of field staff.
• Verifies time records with schedules.
• Follows up with employees on scheduling problems encountered by the on-call staff.

3. Participates in determining hiring needs.

• Minimizes substitution of employees and maximizes permanent coverage.
• Maintains adequate numbers of available on-call staff.
• Notifies Supervisor of staff needs.
• Meets with administration to anticipate needed coverage (new clients increased needs).

4. Maintains confidentiality in all aspects of the job.

• Respects the confidentiality of information in client and employee records.
• Shares information in accordance with Agency policy.
• Protects documents in a manner that prevents unauthorized access.

5. Performs job in compliance with Agency policies and procedures as well as community and professional standards.

• Assures compliance with applicable state, federal, and if applicable, accreditation standards.
• Attends meetings and educational programs as required.
• Accepts responsibility for personal and professional development.
• Participates in the Agencys ongoing quality improvement activities.

6. Performs other related duties and responsibilities as deemed necessary.
Perks:

• Providing self-fulfillment by giving back to the community in need and helping others live their best lives possible.
• Positive work environment.
• Flexible hours/hybrid schedule
• Professional development assistance.
• Mileage reimbursement.
• Referral program.
• Paid time off opportunities.
• Advancement in the Company.

If you are interested, please apply, and watch out for an email/text response from us. We look forward to hearing from you!
ComForCare Washtenaw-Livingston

Flexible work from home options available.