Address
Form of work
SalaryJob Description
The Opportunity:
Saint Luke’s Kidney Transplant Clinic in Kansas City is seeking a Scheduler II to join our team. You will have the opportunity to provide customer service to patients, families, physicians, physician offices, the community, and internal departments throughout SLHS for a minimum of two modalities within scope of position.
Shift Details: Monday- Friday 7:30am-4:00pm
The Work:
Scheduling tests, procedures, treatments and services with limited supervision.
Answering phones and appropriately directing patient calls when needed.
Problem solving concerns and issues.
Providing patient instructions and education regarding preparations for tests and procedures.
Regularly assists in co-worker training. Consistently works on special projects.
Consistently demonstrates the ability to problem solve customer concerns.
May be part of helping develop the need for changes in department processes.
Other duties as assigned.
We are looking for someone that is excited about working with people and has a positive attitude. The ideal candidate has strong customer service skills, high attention to detail, willingness to work, is adaptable and eager to learn. This position will require you to work autonomously as well as with a team. This position is on the phone scheduling with patients and/or their family.
Why Saint Luke’s?
We believe in creating a collaborative environment, while looking for innovative ways to improve. We offer competitive salaries and benefits packages to all eligible employees, click here to find out more.
Job Requirements
Applicable Experience:
1 yearJob Details
Full Time Day (United States of America)The best place to get care. The best place to give care. Saint Luke’s 12,000 employees strive toward that vision every day. Our employees are proud to work for the only faith-based, nonprofit, locally owned health system in Kansas City. Joining Saint Luke’s means joining a team of exceptional professionals who strive for excellence in patient care. Do the best work of your career within a highly diverse and inclusive workspace where all voices matter.
Join the Kansas City region's premiere provider of health services. Equal Opportunity Employer.
