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Form of work
SalaryJOB TITLE: Jewel Scan Coordinator DEPARTMENT: Administration
PURPOSE:
Provides prompt, efficient, and friendly customer service. Maintains price integrity and consistency with tags
and signage throughout the store.
WORKING RELATIONSHIPS:
Accountable and Reports to: Store Director, Asst. Store Director, Person In Charge
PRIMARY JOB FUNCTIONS:
- Provides prompt, efficient, and friendly customer service by exhibiting care, concern, and patience in all
customer interactions and treating customers as the most important people in the store.
- Smiles and greets customers in a friendly manner.
- Genuinely thanks each customer and invites them back.
- Assists customers by: (examples include)
o escorting them to the products they’re looking for
o securing products that are out of reach
o loading or unloading heavy items
o making note of and passing along customer suggestions or requests
o performing other tasks in every way possible to enhance the shopping experience.
- Answers the store telephone promptly when asked to, and provides friendly, helpful service to customers
who call.
- Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
- Analyze and resolve scanning issues, or assist associates in solving scanning problems.
- Access software to perform edits, update files, and print shelf tags.
- Researches scanning issues by utilizing store level databases and or communicating with pricing
department at Store Support Center.
- Orders replacement labels on a weekly basis.
- Hangs replacement/description change labels received in weekly label packets.
- Verify accuracy of shelf tag pricing to front end point-of-sale system.
- Ensures signage and temporary replacement labels meet Division standards, as well as comply with local
regulatory guidelines in regards to unit pricing, expiration dates, and other label format issues.
- Performs daily technical scanning operations as defined by Division standards.
- Has the ability to train store personnel on various scanning duties.
- Responsible for executing batches in proper date and numeric sequence and order. If performed by other
associates, will monitor to ensure correct procedures were followed.
- Ensures markdown pricing is current, properly logged, and reviewed weekly.
- Conducts weekly commodity scan audits as scheduled or after completion of store reset; adjusts pricing
and attribute discrepancies when found; runs necessary reports and files as proof of audit completion.
- Responds immediately to pricing correction directives sent from Division; ensures, with management
assistance, such pricing corrections are being addressed quickly and thoroughly in their absence.
- Keeps all appropriate pricing records and paperwork for the designated amount of time defined by
Division standards.
- Understands the Division Scan Price Guarantee and assists management in its implementation.
- Sorts and organizes entire label packet by date, department and aisle.
- Reviews, reconciles, and retains various Division reports.
- Researches discrepancies and makes corrections.
- Ensures pricing and scanning guidelines in the store while providing scan accuracy for weekly ads.
- Prints and hangs shelf tags for section resets
*Formal job description lists additional tasks
Job Types: Full-time, Part-time
Pay: $14.00 - $17.25 per hour
Expected hours: 12 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Overnight shift
- Weekends as needed
People with a criminal record are encouraged to apply
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Ability to Commute:
- DeKalb, IL 60115 (Preferred)
Ability to Relocate:
- DeKalb, IL 60115: Relocate before starting work (Required)
Work Location: In person
