Scale Service Technician

Kanawha Scales & Systems an American Equipment Division has evolved from simply a Scale Service company to a premier provider of weighing and total industrial control solutions. We currently operate 19 offices in the eastern, mid-western, and southern United States. With more than 200 employees, we have the collective knowledge and expertise to not only service all brands of scale equipment, but to develop fully customized applications to suit all weighing and measuring needs.

We are seeking a Scale Service Technician, you will play a crucial role in ensuring the accurate and reliable operation of various types of scales used in industrial and commercial settings. Your responsibilities will include installation, maintenance, calibration, and troubleshooting of scales to guarantee precise measurements, compliance with industry standards, and customer satisfaction.

Essential Duties and Responsibilities:

• Scale Installation- Properly install and set up various types of scales, including industrial, laboratory, and commercial scales, according to manufacturer specifications and industry standards.
• Calibration- Perform calibration procedures to ensure that scales provide accurate measurements. Adjust calibration settings as needed to meet precision requirements.
• Maintenance and Repair- Conduct routine maintenance on scales to prevent malfunctions and extend their lifespan. Diagnose and repair scale issues promptly to minimize downtime.
• Inspection- Inspect scales for wear, damage, and functionality. Identify and address issues related to load cells, display units, and other components.
• Documentation- Maintain detailed records of service and calibration activities, including calibration certificates, service reports, and parts used. Ensure all work is well-documented and compliant with industry regulations.
• Customer Interaction- Interact with clients in a professional and courteous manner. Discuss service requirements, provide estimates, and address any concerns or questions related to scale operation.
• Safety Compliance- Adhere to safety guidelines and protocols to ensure a secure working environment. Prioritize safety when working with heavy equipment and electrical components.
• Quality Assurance- Ensure that serviced scales meet all quality and regulatory standards. Verify that scales are suitable for their intended applications.
• Inventory Management- Keep track of spare parts, tools, and equipment required for Scale Service and maintenance. Replenish supplies as necessary.
• Training- Stay up-to-date with the latest advancements in scale technology and industry best practices. Participate in training programs to enhance your skills and knowledge.

Skills and Knowledge:

• Proven experience in scale installation, calibration, and repair.
• Strong troubleshooting skills and the ability to diagnose and resolve technical issues.
• Knowledge of industry standards and regulations related to scales (e.g., ISO 9001, NIST Handbook 44).
• Proficiency in using calibration and measurement equipment.
• Strong communication and customer service skills.
• Physical fitness and the ability to lift heavy objects (50 pounds) and work in various environmental conditions.
• Valid driver's license with satisfactory driving record. Class B (or A) Commercial Drivers License a plus.
• AC/DC, MIG Welding a Plus.

Education:

• High school diploma or equivalent; technical or vocational training in electronics, instrumentation, or a related field is preferred.
• 2-3 years' experience in the industry preferred

Kanawha Scales & Systems is a great place to work and we offer employment opportunities in many types of positions. At Kanawha Scales, you can build a career that will provide security and a great sense of accomplishment.

Benefits and Bonuses:

• Employee Referral Bonus: $3000
• Company vehicle, cell phone and fuel card
• Three Medical Plan offerings through Cigna, FSA & HSA options for healthcare
• Critical Illness, Accidental, and Hospital Indemnity Plans
• Dental and Vision
• STD & LTD
• Basic & Voluntary Life AD&D / Life Insurance
• 401K with 4% Company Matching
• PTO
• Tools, Boot, Safety Glasses reimbursement

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

American Equipment Holdings is an organization of leading overhead crane and hoist, weighing and measurement distributors and field service providers, including American Equipment, Allied Crane, Eastern Crane & Hoist, Facilities Engineering, Kanawha Scales & Systems, Kistler Crane & Hoist, Pacific Crane & Hoist, Patriot Crane & Hoist, and Washington Crane & Hoist. The consolidated entity is one of the largest independently owned overhead crane and hoist, weighing and measurement solution providers in the country, serving over 6,000 customers nationwide. Together, American Equipment Holdings companies provide comprehensive solutions for everything related to customers' overhead crane and hoist, weighing and measurement needs, including OSHA mandated inspections, preventative maintenance and repair field services, parts, engineering, ISO certified fabrication, new and replacement equipment, automated systems, system modernizations and training.

Proof of right to lawfully work in the United States required.

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Qualified candidates must have the following:

• Mechanical aptitude
• Basic hand tools
• Ability to lift weight of up to 50 pounds
• Valid driver's license with a clean driving record
• Willingness to learn new skills

Other skills or certifications not required for hire but valued such as:

• AC/DC Arc Welding
• Mig Welding
• Oxy/Acy Torch Cutting
• OSHA 10-hour Training
• MSHA Training
• Class B (or A) Commercial Driver License

If you don't have scale repair experience, don't worry, we provide paid training! As an employee within Kanawha Scales and System family, you will enjoy:

• Health & Prescription Insurance
• Health Reimbursement Account
• $25,000 Life Insurance policy
• Short term disability insurance
• Employee Assistance Program
• 401(k) with a company match
• Paid vacation, personal time and paid holidays
• Dental, Vision Insurance options
• Paid training tailored specifically for the scale industry with bonuses for advancements through program.
• Working with, and learning from, peers with many years' experience
• Safety glasses, including prescription safety glasses
• Tool & Boot allowance
• Meal allowances for working more than 10 hours and 12 hours in a day
• Overtime is paid for any hours worked outside our normal business hours, 8:00 am to 4:30 pm Monday – Friday, instead of after 40 hours.
• Technician Incentive Program (TIP) which pays commissions on qualified equipment sales leads
• Saturdays are paid at time and a half and Sundays, and holidays are paid at double-time

All qualified applicants will receive consideration for employment without regard to the individual's race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.

Qualified candidates must have the following:

• Mechanical aptitude
• Basic hand tools
• Ability to lift weight of up to 50 pounds
• Valid driver's license with a clean driving record
• Willingness to learn new skills

Other skills or certifications not required for hire but valued such as:

• AC/DC Arc Welding
• Mig Welding
• Oxy/Acy Torch Cutting
• OSHA 10-hour Training
• MSHA Training
• Class B (or A) Commercial Driver License

If you don't have scale repair experience, don't worry, we provide paid training! As an employee within Kanawha Scales and System family, you will enjoy:

• Health & Prescription Insurance
• Health Reimbursement Account
• $25,000 Life Insurance policy
• Short term disability insurance
• Employee Assistance Program
• 401(k) with a company match
• Paid vacation, personal time and paid holidays
• Dental, Vision Insurance options
• Paid training tailored specifically for the scale industry with bonuses for advancements through program.
• Working with, and learning from, peers with many years' experience
• Safety glasses, including prescription safety glasses
• Tool & Boot allowance
• Meal allowances for working more than 10 hours and 12 hours in a day
• Overtime is paid for any hours worked outside our normal business hours, 8:00 am to 4:30 pm Monday – Friday, instead of after 40 hours.
• Technician Incentive Program (TIP) which pays commissions on qualified equipment sales leads
• Saturdays are paid at time and a half and Sundays, and holidays are paid at double-time

All qualified applicants will receive consideration for employment without regard to the individual's race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.

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