SAP Trainer

Tech Implementation Training Lead

As an SAP EWM training lead, you will play a pivotal role in the implementation of EWM across multiple facilities. You will work closely with project Change Management lead , Business teams, and third party logistics (3PL) to understand change impacts, develop EWM training documentation and lead end-user training. This is a Global Role.

Travel is expected to be extensive.

Key Responsibilities: Change Management:

• Partner with change lead to develop a detail change impact analysis to understand the impacts across the business
• Collaborate with internal and external cross-functional teams to ensure successful rollout of change management training plan
• Develop a robust train the trainer plan to successfully train multiple warehouses
• Support and monitor user adoption at each site.

End-to-End User Training:

• Devise a full training rollout plan for the EWM program across 20 sites globally
• Develop training curriculum
• Develop Web-based training (WBT), Virtual or In-Person Instructor Training (ILT), Quick Reference Guides (QRGs) and Job Aids
• Develop training materials, documentation, and user manuals tailored for this specific SAP EWM configuration
• Conduct training sessions for end-users, including partners & 3PL warehouse staff, supervisors, and management
• Provide hands-on training to ensure users understand the system’s functionality, features and best practices
• Monitor and evaluate user progress, providing additional training and support as needed

Qualifications:

• 7 years’ experience in a training role focusing on learning and development
• 5 years’ experience leading training for a large-scale technology implementation
• 3 years’ experience in Change Management and Communications
• Ability to tailor training programs to different user levels and needs
• Proven experience on end-to-end user training and training creation
• Project management experience and the ability to work in Global Cross-Functional and diverse teams
• Strong communication and presentation skills
• Exceptional time management and organization

TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Array