Salesforce Team Leader (Remote In Wa,Or,Id)

Take a leap and join our team!

At Gesa, we believe in the power of our people. Coming from all walks of life, our team members’ individual stories and unique experiences are our most valuable asset. But it’s how we come together, igniting our collective compassion and commitment to empowering our communities, that makes us succeed. Because we know we go further when we go together.

Here you can join a team who is passionate about serving others, has a desire to do good, and shares a deep love of people. You can engage in meaningful work that impacts your community. You can challenge yourself and grow in your career. And you can rest assured that your wellbeing and prosperity are our priority.

Get to know us: About - Gesa Credit Union

Role Summary:

The Salesforce Team Leader will be responsible to lead and manage a small team of Salesforce resources who help to build and maintain our Salesforce environment. The role will also provide leadership for the day-to-day operations of the team, such as ensuring that each resource is assigned work for a sprint, working to mentor/coach the resources on the team, and ensuring work gets completed accurately and on time. This person will also be assigned internal team projects to execute and deliver on.

*The Salesforce Team Leader position has the ability to work fully remote from Washington, Oregon or Idaho.*

What You Will Be Doing:

• Provide technical leadership and support to their Salesforce team members to ensure timely and accurate completion of tasks and projects.
• Work with product owners and stake holders to understand the request and work with the development team to design, build, and test out tasks and solutions.
• Analyze and improve the efficiency of the Salesforce platform.
• Work with the Information Security team to maintain and own the security of our Salesforce environments.
• Ensure upgrades are planned and completed, maintaining compliance with standards and control procedures.
• Proactively monitor industry trends and identify opportunities to implement new technologies and solutions.
• Lead and manage work with external vendors and consultants on projects and integrations.
• Build, develop and maintain vendor relationships vital to the success of products.
• Attend credit union training sessions, conferences, or seminars as approved by supervisor. Maintain awareness of policies and regulations related to duties and responsibilities. Will attend at least 1 technical conference per year.
• Manage a hybrid team of 3-5 Salesforce resources, both in person, remote and oversees.
• Ensure that work delivered for their team is completed accurately and on-time.
• Assist in the creation and maintenance of Salesforce Design Documents, Operations policies, and coding standards.
• Develop custom flows and classes within the Salesforce environment.
• Perform other duties as assigned.

About You:

• Excellent verbal and written communication skills.
• Strong analytical skills, attention to detail, troubleshooting skills, and problem-solving skills.
• Experience with webservices and Web API.
• Must be familiar with modern programming languages and how they work.
• Experience with Azure Devops or similar version control systems.
• Understanding of CI/CD pipelines and how they work.
• Testing and automation frameworks.
• Experience in an agile and scrum environment.
• Strong knowledge of web security and other security systems.
• Solid knowledge of the Financial Industry is desirable.
• Ability to analyze information and recommend achievable process improvements to management.
• Self-motivated and able to organize, prioritize and manage multiple complex tasks.
• To participate in and support a team environment. Ability to work with and influence vendor partners.
• Ability to run project implementations similar to a project manager.

Leadership core competencies:

Leaders at Gesa Credit Union are lifelong learners who, by developing themselves, are better able to grow our team members and our organization as well as serve as influential role models for each other. We believe that every Team Leader, no matter their position or years of experience, must model and continue to strengthen these competencies which are foundational to our view of leadership and support the achievement of our strategic goals.

• Leading Others
• Developing Others
• Emotional Intelligence
• Social Responsibility
• Performance & Results Orientation

What You Will Need:

• Bachelor’s degree in computer science, Information Systems or related field or equivalent of specialized courses, training, and/or directly related experience may be substituted.
• A minimum of five years of similar or related functional and technical experience.
• At least three years of Salesforce administration or development experience.
• A minimum of one year of managerial experience.
• Knowledge of the Financial Industry, products and services. Credit Union experience preferred.
• Ability to travel to complete assigned responsibilities and attend professional seminars and education as approved.

Our Team Member Value Proposition:

In exchange for bringing your talent to Gesa, here are a just a few of the benefits and perks we offer:

• Competitive Pay
• Medical, Dental, Vision, and Life Insurance
• 20 days/year accrual of Paid Time Off – Plus 10 Paid Holidays!
• 401(k) Match
• Incentive Program
• Tuition Assistance and Student Loan Repayment
• Commuter Benefits
• Paid Time Off to Volunteer in the Community
• Product discounts
• Engaging Work Environment
• Rewards and Recognition Programs

Salary Range:

$135,299.02 - $202,948.52

Get wise to what’s possible with a career at Gesa. Join us!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the HR Department at (509) 378-3100 or hrmail@gesa.com to request an accommodation.

Gesa Credit Union reserves the right to revise or change the job description as the need arises. This job description is not all inclusive of total job responsibilities nor does it constitute a written or implied contract of employment.

Selected candidate(s) must be able to pass a pre-employment credit/background check.

Gesa Credit Union is an Equal Opportunity Employer and strong advocate of workforce diversity. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Veteran.

Equal Employment Opportunity (gesa.com)