Salesforce Lightning Architect

Job Title: Salesforce Lightning Architect

Location : Jersey City, NJ and Cleveland, Ohio

Travel: 25%

Experience: 10+ years

Job Description:

• Experience in Salesforce FSL concepts and has experience & knowledge of multichannel architecture, data modeling, data exchange and integrations

• Experience in Field Service consulting, integration with Service Cloud, task management, workflow management, pricing, and quote process

• Designing, implementing and deploying Salesforce FSL solutions to a wide variety of clients.

• Knowledge of the Salesforce.com capabilities (both functional and technical) and integration capabilities.

• Subject matter expert who has experience implementing Salesforce.com functionality and can act as a knowledgeable liaison with business stakeholders.

• Ability to uncover business requirements, develop a technical strategy and be able to create and effectively demonstrate solutions that address customer requirements.

• At least 2 full lifecycle implementation experience in the platform. Experience with both B2C and B2B scenarios will be preferred.

• Ability to come up with accurate development estimates based on high-level business and/or technical requirements

• Experience in enabling guided selling process for channel partners and customers

• Define conceptual architecture and design for solution considering architecture best practices, client IT landscape and technology trends.

• Guide technical teams in design and implementation

• Configure and develop best in class FSL proof of concepts, working demos and solution accelerators

• Function as FSL architect with experience in the following:

o 2+ years working on the Salesforce FSL platform

o 3+ years Salesforce experience within a consulting environment, specifically with Salesforce Service Cloud

o Experience working with a enterprise level Field Service Management system

o A thorough understanding of service and field service practices and KPIs

o Salesforce Administrator Certification

o Salesforce Service Cloud Consultant Certification

o Salesforce Field Service Lightning Consultant Certification

Responsibilities:

• Define architecture and Design

• Incorporate the platform security features into a solution to meet data security requirements

• Architect a solution for optimal performance, scalability, maintainability, and reuse

• Recommend the data migration strategy, considerations, and appropriate tools to use Experience in technology transformation, design principles, integration patters, architecture considerations and development guidelines

• Describe the applicable design considerations and trade-offs when working within the constraints of the platform and data volumes

• Contribute in presales and sales activities for RFP responses, proactive outreach, point of view and proof of concept demonstrations

• Lead teams in technical projects

• Ready to travel as per project needs

• Good / Excellent communication skills, analytical ability, initiative taking and innovative. Ability to lead Technical discussions during workshops.

• Be a single point of contact for the Customer, covering technical aspects of the entire solution

Qualifications:

• Experience in B2B/B2C FSL and Channel Experience

• Certification in any of the leading FSL product suites

• Knowledge of various enterprise systems, CRM, SFA, and ERP